ServiceNow Asset Manager

Job Title: ServiceNow Asset Manager

Location: Chicago IL or Tempe Arizona (Hybrid)

Duration: 6 Months (Possibility of Extension)

---

Job Summary:

We are seeking a detail-oriented and experienced ServiceNow Asset Manager to join our IT team in a banking environment. The ideal candidate will be responsible for managing the IT asset lifecycle within ServiceNow, ensuring accurate tracking, compliance, and optimization of assets. This role requires a strong understanding of asset management processes, ITIL practices, and ServiceNow functionalities.

Key Responsibilities:

• Asset Management:

  • Oversee the entire IT asset lifecycle, including acquisition, deployment, maintenance, and disposal.
  • Ensure accurate and up-to-date records of all IT assets in the ServiceNow platform.
  • Develop and implement asset management policies, procedures, and best practices.

• ServiceNow Administration:

  • Configure and maintain the ServiceNow Asset Management module.
  • Collaborate with IT and business stakeholders to gather requirements and customize workflows.
  • Ensure data integrity and consistency within the ServiceNow CMDB (Configuration Management Database).

• Compliance and Auditing:

  • Conduct regular audits to ensure compliance with internal policies and external regulations.
  • Maintain accurate records for audit purposes and assist in compliance reporting.
  • Work with finance and procurement teams to manage asset-related financial information.

• Optimization and Reporting:

  • Analyze asset data to identify cost-saving opportunities and improve asset utilization.
  • Generate and present reports on asset status, lifecycle stages, and financial metrics.
  • Propose and implement process improvements to enhance asset management efficiency.

• Collaboration and Support:

  • Work closely with IT operations, procurement, finance, and other relevant departments.
  • Provide training and support to team members on asset management processes and ServiceNow functionalities.
  • Assist in the resolution of asset-related incidents and service requests.

Qualifications:

• Education:

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

• Experience:

  • Minimum of 3-5 years of experience in IT asset management.
  • Proven experience with ServiceNow Asset Management or a similar ITSM tool.

• Skills:

  • Strong understanding of IT asset management principles and ITIL best practices.
  • Proficiency in configuring and administering the ServiceNow platform.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong communication and interpersonal skills to collaborate with various stakeholders.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

• Certifications:

  • ITIL Foundation certification preferred.
  • ServiceNow Administrator or Implementation Specialist certification is a plus.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $70.00/monthly.