Required Skills/Experience: | ||
1. | Medical-Long Term Services and Supports Background, Working with the Aging, Blind and Disabled Population | |
2. | MCO Medicaid STAR+PLUS insurance knowledge | |
3. | Call center experience is a must; worker is expected to be on the phones for the shift and will need to follow their schedule timely |
Preferred Skills/ Experience: | ||
1. | Background in Managed Care |
Education Requirement: | High School Diploma or GED | Education Preferred: | Preferred BA in Social Work or Healthcare Mgmt, LVN, CNA, CMA, RT, Pharmacy Tech |
Software Skills Required: | Microsoft 365 applications including Outlook, Excel, Word, etc, Avaya soft phone knowledge |