Essential Functions and Responsibilities of the Job:
1. Proficient in Microsoft Office suite.
2. Proficient in Epic software.
3. Strong analytical skills.
4. Strong critical thinking skills.
5. Detail oriented.
6. The ability to anticipate, research, and resolve problems/strong problem-solving skills.
7. Strong understanding of the healthcare revenue cycle.
8. Excellent communication skills with the ability to communicate information accurately and clearly.
9. The ability to manage interpersonal relationships and effectively communicate with clinical partners and fellow business center teams.
10. The ability to build and maintain positive provider relationships.
11. Provide excellent customer service and address a moderate amount of incoming email and phone calls.
12. The ability to train and mentor internal and external coding staff.
13. Collaborative team player with the ability to adapt to the ever-changing healthcare environment.
14. Professional demeanor at all times.
15. The ability to handle complex and confidential information with discretion.
16. Maintain patient confidentiality.
17. Maintain a safe and orderly work area.
18. Strong work ethic, honest, and dependable.
19. Strong personal time management skills.
20. Be at work and be on time.
21. Follow company policies, procedures and directives.
22. Interact in a positive and constructive manner.
23. Prioritize and multitask.
Required Experience:
Required Education:
Required Certifications & Licensure: