Senior LTSS Service Care Manager (RN)

Title: Senior LTSS Service Care Manager (RN)
Duration: 06 Months with possible extension
Location: Laredo, TX (Remote) - Field worker –Remote, member visits are within the 2-hour range of employees' homes. Looking for candidates in the Laredo area
Shift Time: 8 am-5 pm, however, the end time varies due to member-facing visits beginning later.

Walk me through the day-to-day responsibilities of this role and a description of the project (Outside of Workday JD):

• Prepare for visits by gathering information on member utilizing our Electronic Medical Record system reviewing diagnosis, meds, recent authorizations.
• Completing visits that are: Initial, Change in condition, MDCP, and Level 3 reassessments
• Travel to member home for in person visit lasting 2-4 hours long. Travel can be up to 2 hours one way.
• Submission of assessment within 24 hours. Any requests for services to be initiated within 3 business days. All other documentation due within 5 business days.  After 15 business days hand off member to appropriate level to be assigned to permanent care manager/service coordinator.
• Complete Centene University trainings prior to due date.
• Complete any task assignments within turnaround time per work process.

Describe the performance expectations/metrics for this individual and their team:

• Complete 6 visits per week
• All documentation submitted within established turnaround times
• Meet quality metrics
• Meet 92% on audits
• Meet 90% on member satisfaction surveys

What previous job titles or background work will in this role?

• Pediatric Private duty nursing
• Pediatric hospital
• Home Health

Required Skills/Experience:				Preferred Skills/ Experience:
1.	Accountability and prioritizing			1.	pediatrics
2.	Clinical judgement			2.	Ability to take direction
3.	team player			3.	Self disciplined sufficient
Education Requirement:		RN ASN, BSN, or MSN		Education Preferred:
Software Skills Required:		All Microsoft applications: word, excel, office, teams, powerpoint

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $44.30/hr.