Senior End User Support Technician

Spectraforce

Fort Worth, Texas


27 minutes ago

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Job Description

Job Title: Senior End User Support Technician
Location: Fort Worth, TX 76177
Duration: 3 years, 11 months
 
Required Skills:
  • Strong understanding of desktop/laptop/mobile device support principles and practices
  • Excellent communication skills
  • Flexibility to support users in office as well as Factory floor where applicable 
Job Description
  • The Senior Technical support role is pivotal in ensuring seamless end user support within our organization.
  • With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.
  • This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
  • The position is based in the office, with no travel requirements, and operates during day. This position requires 6-8 years’ experience.
Additional Notes:
  • Client facing role. Requires good communication skill and excellent Customer Support attitude;
  • Manage inventory of desktop hardware and software, ensuring availability and proper functioning
 
Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $31.00/hr - $31.42/hr.