Senior Channel Communications Lead, (Strategy and Operations)

Job Title: Senior Channel Communications Lead, (Strategy and Operations)
Duration: 6 months Assignment
Location: CA (Fully remote)
Shift/Hours: 40hours/week, PST hours, M to F
 
Summary:

• We’re seeking a highly experienced, dynamic operator to help lead a communications team that is building visibility and advancing awareness for the unique experiences and benefits only client can provide.
• This person will have a proven track record of managing cross-functional teams in order to help us deliver innovative messaging and engagement strategies across the Client’s Newsroom, owned and partner social, key executive social and influencer channels.
• This role will be a key player in leading strategy and planning to advance and evolve our communication strategies as media consumption integrates even deeper amongst press, social media and influencer.
• This role will be expected to be highly collaborative with client’s broader Communications, Marketing, Product and Customer Service teams, and report directly into the Director of Channel Communications.
• The right candidate will already be recognized as a leader in their field at this level, with a proven track record of using a range of strategies and disciplines to solve complex and ambiguous problems.
• They will also have a history of delivering projects across cross-functional teams, taking a strategic leadership role, and anticipating challenges. 
• You must be comfortable working in a global company, delivering counsel and guidance to senior leadership across the team. The successful candidate will have solid experience of creating internal advocacy among multiple senior audiences.

 A typical day:

• Leads operationalizing and mobilizing a multi-expertise team to deliver effective communication strategies across channels, mapping to business objectives
• Represents Channel Communications in operational conversations about planning, budget, organization design, ways of working, process and career development. Also represents Channel Communications in cross functional conversations with teams such as marketing, biztech, social listening, creative, BA, and legal. 
• Proactively develop solutions, find efficiencies and improve processes across team operations
• Solves for any gaps in standardization of reporting, templates and tools across the team and establishes an operating system for ways of working within the team, across the Communications team, and the business
• Manages overall strategic social decision making and implementation i.e. channel prioritization, content strategy, emerging channels
• Supports analysing the measurement and impact of content and distribution strategies using preferred tools and platform

 Skills:

• 15+ years of communications experience (ideally a combination of in-house and agency) with significant time spent in social media and influencer engagement
• Experience using social to help elevate executives and business objectives
• Deep understanding of changing press, social and influencer landscape and how to effectively and holistically approach for maximum impact
• A proven history of encouraging and developing innovative industry-leading thinking and turning it into executable plans and campaigns
• Knowledge and experience in building and executing campaigns across Twitter, LinkedIn, Instagram and TikTok and emerging channels like Reddit
• Experience working with influencers and content creators
• Experience in collaborating closely with Marketing teams, reconciling differences in goals, but able to build and execute mutually beneficial and effective social and influencer strategies mapping to business objectives
• Strong writer with attention to detail and experience in crafting highly effective press material and social copy
• Knowledge and experience with creative production processes and workflows
• Experience in managing a multi-faceted team and growing team members
• Business development mindset where communications directly contribute to business objectives
• Positive and collaborative personality and a commitment to ensuring all activities undertaken are as successful as possible
• Extremely capable in independently structuring and managing fast paced and sometimes complex workflow and priorities
• A strategy and operations leader with both a record of leading high performing teams, and experience of working with cross-functional teams to drive success
• Excellent problem solver with ability to anticipate future issues, unblock the most complex situations and facilitate drama-free environments where the team will thrive

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $100.00/hr.