Seasonal Inside Sales Representative (Eligibility Lead Representative)

Job Title: Seasonal Inside Sales Representative (Eligibility Lead Representative)
Location: 100% Remote
Duration: 4+ Months (Possibility of extension depending upon business requirements and performance)
 
Note: A life and Health Insurance license is required for the state you reside in and Bilingual candidate would be preferred


Schedule Notes:

• Must be Flexible 7 days per week, Rotating Shift 7:00am CT to 10:00pm CT
• Training Schedule: (2) Sessions; Session 1 (8/5-8/16), Session 2 (8/19-8/30)
• Time Off: Recognize CMS Holidays (i.e. Thanksgiving Day and Christmas Day) 

Notes:

• Must be available to work evenings, weekends and holidays and commit to and adhere to a phone schedule and shift.
• Standard shifts are anywhere between 7:00am and 10:00pm and are subject to change based on staffing needs.
• Must be able to attend the entire duration of the training sessions September 3 thru September 30, 2024.

 Job Summary:

• As a Seasonal Inside Sales Representative, you will be responsible for generating new membership into a Client Medicare Plan during the Annual Enrollment Period. October 15th – December 7th on the merits and benefits of the plans, including provisions of care and how they address the needs of Medicare beneficiaries.
• You will develop leads through inbound calls, and you will enroll customers directly over the phone. 
• This role will adhere to the Federal and State regulations governing the representation and sale of Medicare Advantage and Medicare Supplemental and Prescription Drug Plans.

 Here's a little more about what you'll do:

• Handle inbound calls with the goal of telephonic enrollment once the customer confirms eligibility and willingness to do so, after presenting all benefits and services of the appropriate plan.
• Manage a book of leads, which includes conducting multiple outbound calls to unsold leads in order to convert them to sales.
• Enter and track all leads in the Client Medicare contact management system and follow up on those leads in a timely manner, providing accurate dispositions of leads with follow-up information.
• Participate in assigned sales team virtual events and special projects, including out-bound calls to supplied leads.
• Provide market insights and feedback on call types and marketing campaigns.
• Other duties as assigned.

 What you should have:

• High School Diploma or equivalent required, Bachelor's degree preferred.
• Excellent sales and customer focused phone skills to create rapport, and adhere to CMS approved call scripting, policy and procedures.
• Excellent oral and presentation communication skills.
• Outstanding listening skills and the ability to probe and conduct a consultative selling approach, then link features of the plan to customer needs.
• Must possess solid time management skills and the ability to prioritize assignments in order to maximize sales opportunities.
• Ability to exercise independent judgment within established company guidelines.
• Must possess strong attention to detail and excellent computer skills. Remove this or build it out with exactly what type of computer skills they need.  Similar to the below bullet?
• Proficiency in MS Office Suite with excellent Word skills required.
• Proprietary contact management system (Salesforce) experience preferred.
• 2+ years successful direct to consumer sales experience preferred
• Experience interacting with the senior population preferred
• Experience in developing self-generated business preferred
• Bilingual candidates are encouraged to apply.
  
  CPRA:
  Notice to California Applicants: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
   

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $25.00/hr.