Title: Senior User Experience Design Analyst
Duration: 12 months
Location: The role is 100% remote 
Approved conversion states (Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming)
Schedule: Monday-Friday, 8:00 AM-5:00 PM ET

Position Summary
We are seeking a Senior User Experience Design Analyst to improve complex enterprise workflows and digital products, with an initial focus on a provider portal. This person will work with a design manager and cross-functional partners to understand user needs, identify pain points, and create practical design solutions that support business goals. The ideal candidate has B2B experience designing portals or software for expert users, can work independently across competing priorities, and has experience in complex or regulated industries. Healthcare or health insurance experience is preferred.
 
Typical day:
Work is guided by the design manager and task come in through Jira. They are going to be using that to work on the provider portal, They will be attending meetings
 
Responsibilities

• Lead end-to-end UX design activities, from understanding user needs through design validation.
• Analyze complex problems by considering user needs, business goals, and technical constraints.
• Identify pain points in enterprise workflows and recommend design improvements.
• Facilitate design workshops and co-creation sessions with stakeholders.
• Develop wireframes, prototypes, and high-fidelity designs.
• Explain design rationale and decisions to stakeholders and project teams.
• Collaborate with product managers, developers, and other partners to align designs with business objectives.
• Plan, conduct, and analyze user testing to validate design decisions.
• Use research methods to inform and improve the user experience.
• Identify product and process improvement opportunities and advocate for user-centered design.
• Mentor and guide junior designers and share UX knowledge with the team.
• Stay current on UX practices, industry trends, and emerging technologies.

 
Required Qualifications:

• 7-10 years of relevant UX or product design experience.
• B2B design experience creating portals or software for expert users.
• Experience working in complex and regulated industries.
• Ability to work independently and prioritize time across multiple tasks.
• Experience collaborating with stakeholders and cross-functional teams.

 
PreferredQualifications:

• Healthcare or health insurance industry experience.
• Proficiency with Figma or similar design tools.
• Knowledge of user research, wireframing, prototyping, and usability testing.

 
Top 3-4 Required Skills:
B2B design experience working for expert users - designing portals and software
Working in complex and regulated industries

Nice to Have:
Ability to self direct and divide time based on priority Proficiency in design tools like Figma, and
knowledge of user research methods, wireframing, prototyping, and usability testing. 

First 90 Days
The designer will receive priorities and guidance from the design manager. Work is assigned through Jira and will initially focus on the provider portal, alongside regular project meetings.
 
Interview Process

• First round: 30-minute phone conversation to discuss role fit.
• Second round: 45-minute panel interview focused on internal project needs.

 
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $54.00/hr - $58.00/hr.