Job Title: Service Representative II Location: Lebanon, IN (applicants are encouraged to reside within a reasonable daily commuting distance to customer account. ) Duration: 12 months (Possibility of conversion) Working Hours: 6am-3pm (Could have potential to change based on needs) Note: Role is eligible for per diem amount based on days worked in a week.
We are seeking a Contingent Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future.You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
How You’ll?Make an Impact • Provide technical support and escalate complex challenges as needed • Build strong relationships with customers and promote best practices • Ensure full compliance with safety policies and procedures • Conducting field testing, inspections, and basic troubleshooting. • Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans • Provide technical support to customers; identifying and resolving customer pain points, escalating as required
What’s Unique About This Role: • You’ll work in a dynamic, hands-on environment with autonomy and support • You’ll help customers meet sustainability goals while protecting their critical assets • You’ll gain access to industry-leading training and development programs
Minimum Qualifications: • High school diploma or equivalent • 2+ years of experience in water treatment or an industrial/mechanical environment • Position requires a current and valid Driver’s License with no restrictions • No immigration sponsorship available for this position
Physical Requirements of Position: • Lifting up to 50 pounds • Exposure to hot, cold, noisy, or dirty environments • Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing
Required Certifications: OSHA10 completed
We are committed to providing reasonable accommodation to qualified individuals with a disability.
Preferred Qualifications: • Associate’s degree or trade school certification • Demonstrated mechanical aptitude • Experience in water treatment or specialty chemical industry • Familiarity with boilers, cooling towers, and wastewater treatment systems • Proficiency with Microsoft Office Suite
Position Details:This role is located in City, State and applicants are encouraged to reside within a reasonable daily commuting distance to customer account.
Required Skills: 1. Water Treatment Testing 2. Water treatment chemical handling 3. Good communication/professionaliam 4. Promptness 5. Osha 10
Soft Skills Required: Ability to communicate in a professional manner with customers and work on a team.
Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $38.00/hr - $45.00/hr.
