Job Title: Leave of Absence Case Manager – Part-Time (20 hrs/week
Location: 100% Remote (W2 role)
Duration: 3 Months 
Hours : Part time 20 hrs

Position Summary
The Case Manager delivers best-in-class leave of absence (LOA), workers’ compensation (WC), and accommodation services. You will manage an assigned caseload in coordination with the third-party administrator (TPA) to ensure compliant, smooth experiences for employees. Core work includes tracking cases per , federal, and state regulations and policies; maintaining ongoing communication with employees, managers, healthcare providers, and agencies; and developing plans that resolve absences effectively.
Essential Responsibilities / Duties

• Serve as primary point of contact for assigned staff on leave, WC, and disability matters; provide holistic case management.
• Navigate and respond to inquiries about leave, WC, disability options, and available supports.
• Coordinate with the TPA to adjust leaves in compliance with applicable laws and  policy.
• Monitor, track, and maintain records for work-related injuries and absences; prepare periodic reports on absences and modified duty.
• Educate managers and business partners on employee needs before, during, and after leave or return-to-work.
• Provide regular verbal and written updates to employees and stakeholders.
• Ensure compliance with standard work, federal/state regulations, and company policy; maintain accurate system records.
• Partner with TPA, HR, Safety, Legal, Payroll, Benefits, managers, and other departments.
• Critically assess and adjust case plans as employee needs change; troubleshoot and remove barriers.
• Manage caseload efficiently, prioritize work, intervene timely, and protect confidential information.
• Flexibility to work nights and weekends as needed.
• Conform to hospital standards of performance, conduct, patient rights, infection control, and safety; apply values in decision-making.
• Perform other duties as assigned.

1. Leaves of Absence Support (under direction of the absence management team)

• Assist with administrative processing of LOA approvals and manage the absence management email inbox.
• Run LOA-related reports; educate employees and managers on leave processes and time entry.
• Work with STD/LTD providers on wage replacement; coordinate incoming faxes/emails.
• Perform data entry in Kronos related to LOAs; verify eligibility with the TPA.
• Process letters and manager notifications; support team absences/time off.
• Participate in monthly claims reviews and help update biweekly leave reports used for trend analysis.

2. Workers’ Compensation Support (under direction of the absence management team)

• Provide administrative support: gather medical documentation and send to the WC vendor.
• Assist injured workers with questions; gather timely information on work-related injuries/illnesses and flag potential issues.
• Educate managers on internal WC procedures; conduct audits to identify injured workers needing leave.
• Participate in team meetings (labor relations/HRBP as needed) and quarterly claim reviews.
• Assist with claim processing, follow-up for compliance, and coordination with payroll/TPA on indemnity pay.

Qualifications
Education

• Bachelor’s degree or equivalent work experience.
• High School Diploma
• HR certification (e.g., CCP, PHR, SPHR) preferred.

Certificates / Licenses / Registrations

• None required.

Experience

• Minimum 2 years of relevant work experience required.
• Experience with FMLA, PFML, out-of-state statutory leaves, or workers’ compensation preferred.
• Kronos and Workday experience preferred.

Knowledge & Skills

• Thorough knowledge of federal and state laws, regulations, rules, policies, and procedures governing workplace absence and disability (occupational and non-occupational).
• Thorough knowledge of ADA regulations and compliance.
• Strong MS Office / data-entry skills and ability to work with spreadsheets.
• Strong analytical, interpersonal, problem-solving, judgment, and multi-tasking skills.
• Ability to work independently and as part of a team; adapt to change.
• Strong customer-service orientation (empathy, compassion, patience, enthusiasm).
• Detail-oriented with good judgment; ability to handle confidential information.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $36.00/hr - $38.46/hr.