Position Title: PV Systems Temp Support Work Location: St. Joseph, MO 64506 Assignment Duration: 21 Months Work Schedule: Hours 8-5 Work Arrangement: Hybrid Schedule (3 days a week in office)
Position Summary:
Responsibilities during RFP project
Responsible for running routine reports and queries from the GPV database tables using SQL when needed
Support computerized system validation testing
Key Responsibilities:
Responsible for running routine reports and queries from the GPV database tables using SQL when needed
Support computerized system validation testing
Responsible for PV systems Product Dictionary entries and routine maintenance in databases
Product Dictionary updates and new entries
Product Family maintenance
Product Line updates
Responsible for triage tickets for system support
1st line of support for PV System tickets
Support new user set up in PV Systems
PV Systems set up
Curricula assignments
Mailbox maintenance
Supporting initial login for new users
Support Training coordination for PV User community
New User trainings
Support communication to PV System User community
Front line to User community for system support
Support PV system monitoring and liaise with IT / Vendor to resolve system issues
Case Type Changes?
Product Family verifications?
Supports review of PV Documentation
Support PV Documentation organization and archiving
Supports dashboard maintenance and monitoring
All other duties assigned by Leadership
Qualification & Experience:
Experience with GxP computerized systems
Experience with SQL
Well organized; ability to prioritize assigned tasks
Experience working within a team environment
Experience with customer service
IT or Business Degree (Associate or Bachelors)
Preferred: Experience with global systems and users
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $28.00/hr - $30.20/hr.
