Job Title: Product Manager, Salesforce
Work Location: Los Angeles, CA 90032
Assignment Duration: 6 months, possible extensions
Work Hours: 8:00 AM – 5:00 PM
Interview Process: 2–3 steps via Video/Teams.

 Remote Work and Onsite Expectations:
• Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**.
• Occasional onsite requirements may include HR orientation, equipment pickup, pre-employment health appointments, annual team events, go-lives, or other manager-assigned instances.
• Flexible travel expectations, typically requiring onsite presence 2–4 days per year for most remote team members.
• Equipment shipping available for candidates located 2+ hours driving distance from the office.
 
Description:
Under the direction of Senior Information Services Leadership and in collaboration with the hospital and medical group leadership, the incumbent will be responsible for the product design, implementation and ongoing management of all digital and analytics solutions including and not limited to Custom, Web, Mobile, Digital, and Analytics products to support the combined missions of safe and high quality patient care, regulatory compliance, financial stewardship, and operational efficiency. The Product Manager will also oversee the lifecycle of these products to ensure consistency and integrity in delivering robust adoption.
 
Will also serve as the internal and external evangelist for Analytics and Applications product offerings. Spending time in the market to understand industry problems and finding innovative solutions for Keck. Possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality. Make decisions with imperfect information, know how to lead without authority and be comfortable managing chaos, ambiguity and complexity.
 
The position works with the PMO to set priorities for the assigned departments, helping to set expectations, meet timelines, and meet deliverables. Adept at managing relationships, collaborating, and influencing across a variety of organizational functions. Guide the analytics and applications product teams that is charged with a product’s contribution to our business. Building new products and increasing the functionality of existing products. Help develop new ideas based on contact with department partners.
 
The Product Manager effectively communicates at various levels of the organization from line entry clerks to executives, department administrators, and clinicians. This position must be comfortable presenting technical information to non-technical audiences, in addition to making presentations In front of large groups.
 
Minimum Education:
• Bachelor's degree in related field required.
 
Minimum Experience:
• Must have 5 years of experience working in a healthcare setting.
• Must have 5 years of experience in Information Technology with emphasis in applications
and analytics product development.
• Experience in leading technical and functional teams within the applications development lifecycle required.
• Working with users to understand workflows and translating these to application builds.
• Building new Analytics and Data Products.
• Experience with the System Development Lifecycle and Software.
• Development methodologies.
• Agile Project Management methodologies.
• Making presentations In front of large groups.
 
REQUIRED qualifications:
• Defines product vision and roadmap for Salesforce based solutions, aligning with business objectives and user needs.
• Manages the product lifecycle, prioritizing the backlog, planning releases, and ensuring high quality delivery.
• Partners with stakeholders and end users to gather feedback, identify pain points, and drive continuous improvement.
• Ensures platform scalability and adoption, tracking KPIs, monitoring usage, and optimizing Salesforce capabilities.
• Translates requirements into user stories and works closely with admins, developers, and architects to deliver features.
 
Accountabilities:
• Oversees the building of products to ensure quality of build of the digital application solutions. Helps develop new ideas based on contact with department partners.
• Managers, administers, and plans the development all digital and analytics applications activities in ensuring the work of the objectives are met. Make decisions with imperfect information, know how to lead without authority and be comfortable managing chaos, ambiguity and complexity.
• Analyzes and recommends appropriate technical solutions digital applications and integration efforts to support the overall enterprise. Spending time in the market to understand industry problems and finding innovative solutions for Keck.
• Maintains a leadership role in setting service directed and ensures standards and policies are maintained and compatible with client standard information systems architecture, tools, policies, and procedures. Will also serve as the internal and external evangelist for Analytics and Applications product offerings.
• Ensures adequate oversight by and participation among key business and digital applications partners from the enterprise, including but not limited to clinical, business, and research areas.
• Leads a team of developers, integration, analysts, engineers and mentors their professional development in the fields of digital applications and analytics products creation. Both through indirect supervision, influence, and through mentoring.
• Develops broader awareness of optimal use of digital applications and integration enterprise wide and maintains relationship with enterprise leaders to support data driven decision making. Supports sharing of best practices.
• Leads in application selection, preparation of RFP’s, etc. in conjunction with the HSC procurement personnel.
• Participating in the development and implementation of the Information Services Strategic Plan, with particular focus on integration with areas focused on digital applications and integration and the central business office and other applicable areas.
• Makes presentations in front of large groups.
• Participates in activities to lead organization with projects and works closely with the PMO to develop benchmark measures, plans, and financial models to evaluate projects that impact the organization as it relates to digital applications and integration.
• Oversees technical staff to ensure quality of build of the digital applications solutions.
• Performs other duties as assigned.
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 70.00/hr.