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Position Title: Quality Assurance (QA) Specialist I
Length of Initial Contract: 6 months
Location/Site: North Chicago, IL
The Quality Assurance (QA) Specialist I is responsible for product complaint documentation, investigations, identification of product defects and/or damage, and summarizing investigational data into a complaint handling system. Individual uses expertise and a thorough thought process to determine next step in testing. They will perform the complaint return sample testing and investigation (across multiple products). The individual will analyze and test routine to medium complexity products, and evaluate results. Individual has responsibility for completing assigned work tasks and goals and can independently prioritize work schedule in order to meet both objectives. Review & approve other simple to medium complexity investigation results, under the guidance of senior lab analysts.
Responsibilities