Title: Collections I
Location: St. Paul, MN 55114
Duration: 3 months (Possibility of extension)
Shift Hrs: 7am-4pm

Description:

• The primary responsibilities include:
• Resolving invoice disputes due to Incorrect PO, Tax, and Web Invoicing Issues by working with customers, project administrators, account managers, and the tax team.
• Collecting on Aging Receivables
• Assisting with new account set ups in Salesforce for customers, inviting customers to complete credit application, follow up with customers who need to complete app
• Following up with Customers for Purchase Orders on completed service work

Education/Experience:

• High School Diploma or equivalent required. Entry level to 2 years financial and/or customer service experience required.

Skills and Competencies:

• Verbal and written communication skills, customer service and negotiation skills.
• Ability to work independently and manage one’s time.
• Ability to accurately document and record customer/client information.
• Knowledge of legal and company policies, procedures and regulations as related to collections.
• Previous experience with computer applications, such as Microsoft Outlook.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 19.00/hr.