Position Title: LTSS Service Care Coordinator
Work Location: Remote - San Antonio, TX
Assignment Duration: 6 months
Work Schedule: 8:00 am – 5:00 pm

Position Summary: The Specialty Authorization Team consists of the processing of authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials in which we are now at a 1 BD TAT for the processing of SK/SH/MMP authorizations.
Background & Context:

• We utilize project temps/contingent workers to assist with each of these areas as well as cross train them to be able to assist in multiple functions.
• The team continues to experience high authorization volumes.

Key Responsibilities:

• Daily check in & communication via group IM(s)
• Daily production logs must be completed and emailed to designated person no later than 9am next business day
• Multi-tasking with multiple monitors and applications
• Utilize work guides and or resources
• 97% Quality (Audits)
• 98% Production
• 0-5% Error Rate

Qualification & Experience:

• Required: High School/GED
• Preferred: Bachelor’s degree in Social Work, Health Services, Behavioral Science, or related field, or equivalent experience.
• Required: LPN, LVN, or LCSW preferred. License is the most important.
• 2+ years of experience in a managed care environment or working with people who have disabilities and/or with vulnerable populations who have chronic or complex conditions.
   

  Candidate Requirements
  Education/Certification	Required: High School/GED			Preferred: Bachelor’s degree in Social Work, Health Services, Behavioral Science, or related field, or equivalent experience.
  Licensure	Required: LPN, LVN, or LCSW preferred. License is the most important.			Preferred:
  Years of experience required Disqualifiers Best vs. average Performance indicators		Must haves:   Nice to haves: LPN, LVN, or LCSW preferred. License is the most important.   Disqualifiers:   Performance indicators:   Best vs. average:
  Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection		1	2+ years of experience in a managed care environment or working with people who have disabilities and/or with vulnerable populations who have chronic or complex conditions.
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 22.00/hr.