Role Name: Data Entry Admin/Business Analyst I
Location: Columbia, SC 29229
Work Environment: Onsite
Schedule: M-F, 8AM-4:30PM (OT as needed)
Contract length: 3 months assignment with possible conversion

Note: 
We are looking for candidates with some experience in administrative/office/customer service, data entry with Bachelor's or 4 years of relevant experience.
Fast food/retail-only experience will not be considered.

Qualifications:

• Proven experience in an office or administrative role.
• Proficiency in data entry and handling administrative tasks.
• Demonstrated analytical and research abilities.
• A basic understanding of debit and credit principles.
• Proficiency in email communication and standard office software (e.g., Microsoft Office).
• Ability to effectively manage multiple tasks and prioritize workload.

Job Summary:
Duties/About the role:
Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements. Learns to conduct business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives. Provides assistance in testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

Day to Day:

• 25% Obtains a detailed understanding of the major operations and functions in effect within the areas being supported. Reviews basic system enhancements/upgrades to determine applicability of customer file modification requirements. Following clearly defined procedures, assists in facilitating timely and accurate updates to reference files based on customer requests.
• 25% Documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis, including recommendations pertaining to system functionality and testing progress.
• 20% Prepares and reviews test data, test plans and test matrices for system changes. Develops test matrices to accurately reflect changes and detail expected outcome. Executes test cases and evaluates test results for errors. Reports problems through appropriate channels and suggests corrections for a successful implementation.
• 15% Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects.
• 10% Learns how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification.
• 5% Communicates with management and departmental personnel to document workflow procedures. Assists in preparing verbal and written communication about business changes with management or other staff members. Functions as liaison between the operations testers and information systems to facilitate communications. In addition, assists customer testers with issues that arise during projects.

Team Info: The team works well together; they are dedicated and complete all and necessary tasks assigned. The team is well-rounded and supports each other daily.
Any extra/additional job info: NA

Job Requirements:
Required Education:Bachelor's degree or 4 years of job related business experience.
Required Work Experience: None
Preferred Education: Bachelor's degree-in Computer Science, Business Administration, or other job related field.
Preferred Work Experience: 1 year-of business systems analysis, research, and customer support experience. 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 16.00/hr.