Contribute to the long-term growth of Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life. Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to company brand products. The Sales Representative is responsible to plan coordinate, promote the market strategies to the target market in order to direct sell and/or obtain patient recommendations for the product line in order to achieve the Division annual sales plan. Manage assigned product samples, materials, territory budget and completing all administrative tasks on a timely basis. Manage any new technology adhere to his duties responsibly.
Incumbent will cover the Metro Area - from Santurce to Fajardo.
Main Responsibilities
Effectively deliver a consultative sales call from the perspective of the HCP (and their patients) to expand HCP’s knowledge of nutritional interventions and the measurable benefits of company brand products, anticipate and manage objections, and gain clear commitment to recommending company products and other brand-building activities
Measure progress against customer and account objectives, per the account plan, and take action to ensure targets and KPIs are met (monthly, quarterly, annually) as assigned by the Sales Manager.
Act in alignment with compliance and regulatory expectations.
Maintain deep, current knowledge about medical and nutritional science, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about company products Define and deliver ‘Unique Value Proposition’ from the HCP’s perspective (including but not limited to the positioning of company brand products) by continuously uncovering the needs and priorities of individual HCPs using multichannel touchpoints and engagement activities
Collaborate with cross-functional teams (Marketing, SFE, CRM, etc..) to support patient education regarding nutrition and company brands, to influence customer and patient choice of nutrition products, and deliver a consistent, end-to-end customer engagement experience.
Achieve customer satisfaction by being the primary liaison between the customer and the company to ensure that the needs are met.
Responsible for filling in the information and develop strategic customer plans for assigned accounts (Territory Plan of Action).
Achieve expectations regarding daily sales, coverage plus frequency metrics calls to Health Care Professionals and/or customers, with creative ways and by delivering high impact messages.
Proactively present information about the value, effectiveness of company products to Health Care Professionals.
Penetrates accounts and / or HCP at multiple levels and use company resources to make impact on customers.
Maintain control over samples and resources (literature) by an accurate distribution based on targeted Health Care Professionals according established procedures.
Responsible for the coordination of events (in service, lunch n learn, speaker programs and sales meals) and comply with the budget assign for the territory.
Participate in Conventions, CME, Fairs and other activities as assigned.
Ensure that action plans established according to performance excellence after field work with District Manager, is follow up and/or met.
Continuously provide an ongoing interchange of information to the District Manager so there is a continuous understanding and feedback of the market situation and the field work performance.
Complete all administrative tasks on a timely basis.
Achieves market share and/or sales objectives of assigned brands.
Collaborate with the ANPD ndash; PR segments in the achievement of division general goals.
Ensure that all operating guidelines (Pharma Code, CIA, OEC, Kaplan and Sunshine Act) and QA procedures and Compliance are implemented according to corporate expectations.
Demonstrates proficiency with sales force automation with effective utilization of technology (SFDC.) provided by the company to maximize the return of investment in their territory.
Define specific developmental goals and action plans based on performance evaluation.
Participate in the development of their growth and developmental plans.
Approve 90% of product certification.
Accountable for all samples and materials distributed to them.
Control the usage of samples and materials.
Make efficient use of the activity budget and assets of the company like the company car and electronically devices computers.
Territory Manager has the enough experience to work independently and solve the problems arise in their territory.
Qualifications
Bachelor’s degree or MBA in Business Administration, Marketing or Science.
Nutritionist or Clinical dietitian with experience in clinical practice preferred.
Strong understanding of the healthcare environment.
Fully Bilingual (English writing & speaking).
Excel Intermediate, Power Point and Word.
Minimum (3) years of successful sales experience and/or product promotion to HCP's.
Availability to work extended shifts or overtime.
Successful history of setting and meeting high performance standards, independently establishing and following work plans.
Experience in translating plans into actions and carry out those actions.
Experience in utilizing selling skills, high level negotiating skills and leadership competencies. Ability to work under pressure.
Energy, flexibility, decisiveness.
Digital Knowledge & Application. Experience in multichannel customer engagement activities (digital, remote/virtual, and face-to-face), to influence HCPs recommendations. Consultative Selling.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers health benefits that include vision, dental, and pharmacy. Additional benefits offered to eligible employees include a 401K retirement plan with employer matching, a referral bonus program, and an EAP (Employee Assistance Program). SPECTRAFORCE provides unpaid leave as well as paid sick leave and vacation when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at benefits_pr@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $21.49/hr.
