Resource Specialist

Title: Resource Specialist
Duration: 3 Months - Possible extension
Location: Remote - Florida 
Region B (Counties Preferred: Hamilton, Suwanee, Columbia, Baker, Union, Bradford, Clay, Duval, St. John, Nassau)
8am-5pm, (7am-4p CST) Monday thru Friday
Weekend work may be needed during Hurricane Season for disaster outreach.

Summary:
This position will be remote/field based and will provide care management to assist with coordination of care, including assessing for health care needs, referring to health plan providers, providing education on benefits/expanded benefits, and provide community resources to address social determinants of health needs. The caseload is 100 members. This position will document in an electronic health record and will be required to document outreach notes, complete assessments, and complete a care plan on each member.

Describe the performance expectations/metrics for this individual and their team:
Compliance with care management policies/procedures including outreach and documentation expectations.
Individuals will be audited on a monthly basis to ensure charts are in compliance.

Provides resource support to members and connects members to local resources for various services (e.g., employment, housing, independent living, justice, foster care) based on care/service assessment and plans. Works with leadership to identify the best, most appropriate local resources for member's needs based on industry best practices.

• Works closely together as a team cohesively

The first day will align with training/onboarding. The first day will consist of setting up computer, completing onboarding tasks, reviewing training schedule, and meeting with the training team. Onboarding is 4 weeks.

Required Skills/Experience:				Preferred Skills/ Experience:
1.	Pediatric case management experience			1.	Health plan experience
2.	Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc.			2.	Foster care and/or adoption experience
3.				3.
Education Requirement:		Bachelor’s Degree		Education Preferred:
Software Skills Required:		Microsoft Office- Outlook, Word, and Excel
Required Certifications:				Required Testing:

Position is offered by a no fee agency. 
Location : Florida - Region B 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $27.00/hr - $28.00/hr.