PSC Registration Rep

Spectraforce

Hermitage, Pennsylvania


13 days ago

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PSC Registration Rep
Spectraforce
Hermitage, Pennsylvania

13 days ago

Job Description

Job Title: PSC Registrarion 
Duration: 3 Months
Location: Hermitage, Pennsylvania, 16148
Shift Time: 8am- 5 pm(eastern / day shift)

Job Description:
  • Responsible for all PSC Patient Service Center front office duties.
  • This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies.
  • May provide support at several locations.
Duties and Responsibilities:
  • Greet customers appropriately.
  • Treat all customers in a courteous manner.
  • Assists patients with kiosk signin, and ensures accuracy of same.
  • Contacts clients to obtain patient orders.
  • Handles customer inquiries.
  • Reads, understands, and complies with departmental policies, protocols and procedures: i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual.
  • Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry.
  • Demonstrates organizational commitment and values of client.
  • Adheres to departmental and company policies.
  • Reports on time to work, following attendance guidelines.
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, selfidentification and a helpful statement.
  • Use established protocols for reporting customer complaints.
  • Ensures that HIPPA Compliance regulations are followed uses test translation tables. Completes all required training.
  • Assists with stocking of supplies.
  • Other duties as required to meet the customer requirements.
  • Completes special projects as requested by supervisor or manager.
Work Experience:
  • One year customer service experience.
  • Preferred Work Experience: Keyboarddata entry and PC experience.
  • Physical and Mental Requirements: Prolonged standingsitting Able to lift up to 25 pounds carrying up to 15 pounds for several minutes at a time.
  • Talking Vision requires constant mental visual attention to details.
  • Walking Balancing Bending Kneeling Pushing Pulling Reaching Twisting
  • Key word search: data entry operator clerk typist keyboarding front office receptionist clerical receptionist medical customer service representative
Knowledge:
Medical Terminology helpful, not required

Skills:
  • Must be flexible and available based on staffing requirements weekends, holidays, and overtime.
  • Must have strong communication skills.
  • Able to speak clearly and effectively communicate to customers and peer groups.
  • Demonstrates good organization, communication, and interpersonal skills.
  • Capable of handling multiple priorities in a highvolume setting.
  • Able to make decisions based on established procedures and exercise consistent, independent, sound judgment.
Education:
High School Diploma or Equivalent Required 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $16.78/hr.