You will work directly with operations leaders at Amazon Airs KCVG Air Hub to meet or exceed the stated goal of sorting 20k missions per hour MPH through the sites robotic technology and processes. You will partner with the AR CSM to identify operational painpoints, translate those into opportunities enabling process changes to improve system performance and customer sentiment. You will use your technical acumen, program management, organizational change management, and communication skills to align a broad range of initiatives for the customer. You will drive execution excellence for your portion of the endtoend guidance model e.g., technical, operational, organizational, and educational that span several teams, levels, and crossfunctional business units.At AR we value critical thinking, selfmotivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a passion for problemsolving. You are a team player, use data to make choices, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earths most customercentric experiences.
