Job Description Job Title: Project/Program Manager II Location: Culver City, CA Duration: 06 Months
External job title Account Manager Internal Phone Tool title Ads Account Manager Job posting category Sales, Advertising, & Account Management Job display language English (US) External job description
The client is hiring a full-time Account Manager to join the Ad Sales team. As an Account Manager you will play a key role in the success of our team by strategically building sales plans, accurately processing orders, and optimizing ongoing campaigns in a fast paced sales environment. You will use your excellent communication skills and solution-oriented critical thinking to interact with clients and podcast hosts to find beneficial alignments. Your attention to detail will ensure that information shared internally and externally is accurate and polished. As part of a leading company in a quickly evolving industry, you will take part in setting new standards and processes for the future of podcasting. Key job responsibilities • Work closely with Account Executives to assist in all aspects of the pre-sale cycle • Build client presentations, media schedules, RFPs, and post-campaign recaps • Input planning details and process insertion orders in order management system • Understand company best practices and policies and ensure orders adhere to them • Partner with Ad Operations to ensure successful campaign execution • Monitor campaign performance and work with client and internal teams to optimize • Work with Finance team to resolve invoicing questions • Manage pre-sale communication with podcast hosts • Take ownership on sales operations projects
A day in the life This role supports the sales team with planning, research, presentations and recaps, account management and document maintenance. We are looking for a highly organized, capable self-starter who is passionate about the medium, learns quickly, thinks critically and wants to work with a quickly-growing global brand. About the team
Internal job description N/A Loop competencies - Basic qualifications • Experience with Microsoft Excel/Google Sheets, PowerPoint • Experience analyzing data and best practices to assess performance drivers Preferred qualifications • Experience in client-facing roles • Precise attention to detail with excellent accountability and follow-through • Fluent written and verbal communication • Dexterity with Google Sheets and PowerPoint • Able to prioritize effectively in a fast-moving environment with shifting priorities • Resourceful and solution oriented • Experience using OMS/CRM software • Passion for podcasts
* Brief summary of position and its key responsibilities: As an Account Manager you will play a key role in the success of our Sales Team by strategically building sales plans, accurately processing orders, and optimizing ongoing campaigns in a fast paced sales environment that is never boring. As part of the team at a leading company in a quickly evolving industry, you will be a part of setting new standards and processes for the future of the industry. * This person will support the entire sales process for the account executives they are assigned, own the client experience throughout the life of the campaign. * Due to the teams flat structure, the position spans a wide range of duties, from operational to client communication to talent liaison, so it provides opportunity to get a wider view of the business. We have elevated Account Managers to Account Executives. * This person will be responsible for building client presentations, managing pre-sale activities, ensuring adherence to company policies, partnering with various teams for campaign execution and handling post-campaign activities. * This position entails setting new standards in the podcasting industry, working closely with Account Executives Ad Operations, and the Finance team to support sales operations, manage client and podcast host interaction and take on sales operations projects.
* Ideal Candidate Will Have: * An ideal candidate would have 2 years experience working with media (selling or buying) – could be a buyer from an agency or sales team from a publisher – don't have to be in podcast – TV, radio, film are OK * Experience with broadcast, audio or digital sales * Familiarity with the concepts of media buying (KPIs, CPMs, etc.) and general understanding of the sales process * Preferred Qualifications: * ·1-2 years of audio or digital media experience, sales or buy side · Experience in client-facing roles · Precise attention to detail with excellent accountability and follow-through · Strong written and verbal communication · Dexterity with Google Sheets and PowerPoint · Self-starter and initiative taker · Able to prioritize effectively in a fast-moving environment with shifting priorities · Resourceful and solution oriented · Experience using OMS/CRM software · Passion for podcasts * What are the Must-Have and Nice-to-Have LPs for this role? * Must-Have LPs: * Ownership - Must have a roll up their sleeves and pitch in attitude, should stay in touch with projects even when passed on to other teams to complete, and be willing to jump in and fill identified gaps, even when they are outside of familiar territory. * Deliver Results - Must be able to deliver on projects on external deadlines, this is key to the role as missing deadlines can risk losing business or revenue. Must also be able to prioritize effectively in face of multiple conflicting deadlines or simultaneous needs. * Insist on Highest Standards - Accuracy of work is crucial with for the planning and data entry duties of the role. Must display attention to detail and commitment to delivering high quality work. Should be able to fix root cause of issue rather than leaving a process broken. * Tell me about a time when you were able to catch an issue on a deliverable (proposal, presentation, report) before it went out? How did you find it? What did you do? * Customer Obsession - The role’s customer are external (ad clients, podcast hosts/producers) and internal (Account Executives, Ad Ops). Candidate will need to learn the needs and wants of their clients, and help guide and educate them to the best long-term solutions, while providing an excellent customer experience. Would have solid communication style with internal and external customers and ability to tailor message to recipient, and proactive approach to tasks, seeking out solutions before being asked when problems arise. * Nice-to-Have LPs: * Invent and Simplify - identify areas for improvement within processes and take initiative on solutions and upgrades. * Bias for Action - move quickly to meet deadlines and get ahead of issues, often in ambiguous situations. Understand when to move forward and when more info is needed. * Dive Deep - Delve into the why behind issues and processes. Seek to understand the business needs of other teams. Try to find the answer for themselves before asking for the answer. * Earn Trust - Take accountability for their work product. Be reliable and a positive and respectful teammate. * Are Right, A Lot-Should combine strong judgment and good instincts to make wise decisions through strategic planning and comprehensive reporting. * Learn And Be Curious- Should proactively seek out continuous learning to enhance client strategies and drive innovative solutions. * Have Backbone; Disagree and Commit- Should voice differing opinions when necessary but ultimately rallies with full commitment to the team’s decisions. * What are the Must-Have and Nice-to-Have Competencies for this role? * Must-Have Competencies: * Media Sales Knowledge - media math, familiarity with sales terms (KPI, CPM, RFP)
Note: The Company is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.
