Responsible for delivering quality products and solutions to customers by understanding product strategy and customer needs, supporting the development of business cases, developing business requirements and supporting product development and deployment.
Provides leadership and support to business and system partners through requirements gathering, process development, change management and training programs.
Develop and execute an overall project plan, communicate project status and escalate issues, manage risk, conduct post-project evaluations, maintain issues lists and resolve outstanding issues.
Must have strong project management skills in financial services, systems development, product development and/or project/product management.
Experience in demonstrating leadership and collaboration in a matrix-managed environment and across multiple and diverse groups.
Strong consultative, listening, communication (both verbal and written) and analytical skills.
Solid understanding of formal development methodologies.
A PMP Certification is preferred.
Additional Job Details:
Project Managers (PMs) are responsible for the end-to-end project management and successful delivery of concurrent projects across multiple media channels including, but not limited to digital, video, print and social media.
The position calls for broad knowledge of the digital and print landscape and the ability to lead campaigns in close collaboration with internal teams, marketing partners, business stakeholders and external technical teams.
PMs serve as the day-to-day contact for marketing partners on projects.
The PM ensures the team is set up for success, and helps the team stay focused on the goals.
PMs are effective communicators between marketing partners and agency stakeholders (technical/non-technical).
At any given time, PMs must be able to manage a workload of approximately 5-25 projects with life cycles of several weeks to several months.
Specific responsibilities include:
Develop strong partnerships with the internal teams to provide a unified voice of the agency to marketing partners
Provide accurate assessments and counsel during project pipeline planning and project intake conversations, to determine feasibility, resource availability, and completeness of information for scoping
Run projects of all Tiers with agency resources, from project intake to delivery to project retrospective analysis
Manage marketing partner expectations on projects, including timing, scope, and next steps
Manage workflow using the agency’s project management system, Workfront, including opening jobs, creating schedules, securing resources, managing communications
Move projects forward by removing blockers, mitigating risks and escalating friction points in a timely manner for further resolution
Provide ongoing visibility of project health by maintaining up-to-date project information in Workfront for various reporting and analysis Act as liaison between technical, strategy, creative, account and production teams to ensure end results deliver on time
Act as primary or support project manager on projects, as needed
Participate and support team health through cross-functional team partnership
Offer feedback, participate and pilot team and agency initiatives
Qualified candidates have a minimum of 3-5 years of account and project management experience working directly with clients, creative teams and technical teams.
A strong solutions-oriented approach, user-experience focus and understanding of agency processes required.
A proven track record of success delivering a wide range of medium and large-scale projects
Ability to balance multiple priorities and multiple projects
Experience working within an established agency, consultancy or marketing firm
Proven ability to collaborate and build relationship across disciplines
Have a solid grasp of basic and advanced project management principles along with experience in successfully applying and advancing those principles
Ability to make good decisions quickly and provide alternate solutions in times of problem
Ability to excel in a team environment
Strong organizational, time-management and problem-solving skills with attention to detail while working under pressure
Experience with enterprise level project management tools such as Workfront, JIRA or Basecamp
A positive attitude and the flexibility to operate in an environment with deadlines and changing demands
Proficiency with Windows Excellent verbal and written communication skills
Experience in highly regulated environments or at a financial institution is a plus
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $40.00/hr.
