Title: Project Coordinator IV (Product Operations Specialist) Duration: 6 months Location: Onsite (New York, Menlo Park/San Fransisco, Seattle)
Overview The Product & Regulatory Operations org is a vital part of Client's commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Client and Global Operations and in close partnership with product/eng, legal and XFN stakeholders.
As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of Client’s products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.
Responsibilities
Support program execution strategy for multiple areas of products and the platform – includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions.
Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly.
Minimum Qualifications:
8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on product operations;
Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
Proven time-management and organizational skills
Experience working with teams to develop and improve operational systems and tools
Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
Experience in controlling risk and setting priorities
Experience communicating effectively
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $49.47/weekly.
