Project Coordinator III

Job Description: 
Job Title – Project Coordinator III
Location – Hawthorne, CA
Duration – 6 months

Job Description:
Ring is looking for a Community Manager that is customer obsessed, has a bias for action, and wants to learn and be curious. You will join Ring Insights to support our product team in managing highly successful alpha, beta, and delta tests that bring new products to market.
Basic qualifications:

• 2+ years of program or project management experience
• Bachelor's degree in related field (not required)

Preferred qualifications:

• Experience in survey management tools, especially Qualtrics, any emailing or survey building software. Email marketing software.
• Experience with working with Excel, Excel formulas, and Excel macros.
• Experience in customer service – email conversations heavy or IM convos
• Beta tests or product testing experience, as a tester or someone supporting the effort
• Ability to take action and ownership of situations with minimal guidance.
• Experience creating public facing communications.
• Experience managing and scaling communities with active users.
• Experience with analytics, reporting results and identifying trends through data.
• Prior experience in product quality, testing software and hardware products.
• Experience handling multiple projects at the same time while maintaining schedules and meeting deadlines.
• Experience working in a fast-paced environment.
• Experience with Jira, Confluence, Tableau, Splunk, AWS, SQL
• Experience producing content, wikis, and articles to support managed communities.
• Experience managing or participating in Alpha / Beta / Delta testing.
• Experience handling Shipping Logistics.
• Knowledge of Ring Products / ecosystem.
• Knowledge of clients Products / ecosystem.

 

Note: The Company is committed to complying with the California Privacy Rights Act  (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $34.00/hr.