Are you a passionate, selfstarting individual interested in facilitating alpha, beta, and delta testing for products designed to reduce crime in neighborhoods Ring is looking for a Community Manager that is customer obsessed, has a bias for action, and wants to learn and be curious. You will join Ring Insights to support our product team in managing highly successful alpha, beta, and delta tests that bring new products to market.Basic qualifications2 years of program or project management experienceBachelors degreeBachelors degree OR relevant experiencePreferred qualificationsSkilled in survey management tools, especially Qualtrics.Experience with working with Excel, Excel formulas, and Excel macros.Ability to take action and ownership of situations with minimal guidance.Impeccable organization skills with attention to detail.Adaptable and willing to wear whichever hat gets the job done.Excellent written and verbal communication skills.Experience interacting with customers verbally and digitally.Experience creating public facing communications.Experience managing and scaling communities with active users.Experience with analytics, reporting results and identifying trends through data.Prior experience in product quality, testing software and hardware products.Experience handling multiple projects at the same time while maintaining schedules and meeting deadlines.Experience working in a fastpaced environment.Experience with Jira, Confluence, G Suite, Tableau, Splunk, AWS, SQLExperience producing content, wikis, and articles to support managed communities.Experience managing or participating in Alpha Beta Delta testing.Experience handling Shipping Logistics.Knowledge of Ring Products ecosystem.Knowledge of Amazon Products ecosystem.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https:www.amazon.jobsendisabilityus. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from 47,500year in our lowest geographic market up to 107,200year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, signon payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, andor other benefits. For more information, please visit https:www.aboutamazon.comworkplaceemployeebenefits. Applicants should apply via our internal or external career site.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $9.50/hr.
