Position: Program Manager Location: Lawrence Township, NJ, 08311 Duration: 12 Months
Purpose/Objective of the Job: Partners with US Marketing and Sales teams to develop Promotional Education Program (Peer-to-Peer / P2P) strategies and tactics in alignment with business priorities. Responsible for the effective planning and execution of P2P programs to support best-in-class HCP customer engagement. Contributes to performance excellence and continuous improvement for P2P marketing programs/tactics.
Key Responsibilities and Major Duties: Channel Strategy and Management
Channel Strategy • Maintains an understanding of promotional education trends and business priorities to identify opportunities to drive business impact • Provides recommendations to US Brand and Sales matrix teams to guide best-in-class HCP customer engagement • Conducts or coordinates appropriate analysis to support recommendations and to further enhance P2P knowledge, expertise
Budget management • Collaborates with brand teams to plan and track Promotional Education Program operational budgets • Develops and manages speaker training budgets to include venue, travel, logistics, vendor fees and HCP honoraria
Promotional Education Program Support
Project initiation • Creates/updates, gains alignment/approval for, and manages distribution of speaker program planning documents (series brief) • Initiates HealthSTAR project plan for activation of speaker programs to field force • Provide strategic guidance to stakeholders on the implementation of podium programs/symposia within conferences & congresses • Partner with Speaker Bureau Vendor and podium program/symposia point for submission of all documentation to execute the tactic Content Creation • Identifies, drafts, and/or gains approval for speaker training content, pre/post-event communications, and other supporting P2P resources.
Content Management • Develops and gains approvals on pull-through Promotional Education Program materials, including acting as Champion in Promotional Review of non-core content (such as program invites and recruitment materials) • Manages brand speaker communications regarding training content updates, label changes, etc. Speaker Training Planning and Execution • Accountable for speaker training planning and execution, including venue coordination, vendor management and logistics, HCP Payments, and training records • Delivers stakeholder training to all commercial and medical team participants
Speaker Bureau Management • Speaker Training Planning and Execution • Accountable Manages requirements for speaker contracting, analyzes bureau size recommendations/regional allocations, and partners with Field Sales and Medical on nominations/validations for new speakers • Determines fair market value (FMV) and secures legal consultation Manages speaker bureau maintenance and speaker support resources • Manages contracting and logistics vendor partners to ensure availability of speakers and resources to the field
(Note: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned. Brand-specific responsibility may change depending on business support needs.)
Key Stakeholders/Contacts • Key business partners: Brand Marketing teams, Sales and Sales Operations, Home Office and Field Medical Teams • Key matrix partners: Legal, Compliance, Finance • Key external suppliers: Speaker Program Logistics vendors, Agency Partners, Meeting Management vendors
List of Minimum Position Requirements/Competencies: Degree/Certification/Licensure: • BA/BS degree required.
Experience – Responsibility and a minimum number of years: • Candidate should possess 5+ years of pharmaceutical industry experience with an understanding of Promotional Education Programs; therapeutic area/brand team experience preferred; sales, project management, and/or operations experience also.
Competencies – knowledge, skills, abilities, other: • Understanding of Commercial Operations or Strategy • Excellent planning, prioritization, management, and organizational skills • Strong interpersonal and communication skills • Proven track record collaborating with large matrix teams
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $40.00/hr.
