Reporting to the Manager, Product, the Product Manager will be accountable for the roadmap of capabilities that will help the company scale our SaaS platform across all of our end users: corporate partners, academic partners and learners. The role will be responsible for defining and developing scalable features to meet the needs of our rapidly growing customer base. The ideal candidate will be able to seamlessly collaborate across product lines and partners and is passionate about building solutions to help our business grow.
Responsibilities
Accountable for a one-year roadmap of features and capabilities to ensure a scalable and high-quality SaaS offering for customers
Prioritize the backlog based on market demand for new and innovative capabilities around partner needs
Work with engineering counterparts on backlog grooming, estimations, sprint planning, and ongoing development to ensure each sprint moves forward at its best velocity
Ownership and oversight of the successful release of new features with cross-functional alignment, sound user acceptance testing plans, and timely communication to all partners
Partner with the onboarding and customer success teams to ensure proper triage, review, and prioritization of feature/bug requests from internal and external partners
Analyze business data to identify insights, trends and develop recommendations in order to make more informed decisions
Understand the market
Find ways to constantly improve processes across product/tech and key team members
Build a culture of trust, credibility, and collaboration
Ideal Profile
You are a motivated product manager who takes pride in delivering experiences that delight users and in developing capabilities that change how InStride delivers value.
3+ years in product management or similar positions
Bachelor’s degree or relevant work experience
Knowledge of agile software development practices and experience crafting epics, user stories, and coordinating an agile process
Proven success in the full lifecycle of product management from visioning through launch and iterating beyond an MVP
Proficient in balancing product priorities, resources, and timelines across multiple partners
Knowledge and understanding of how to partner with research and design
Ability to sell the “big picture” strategy while also rolling up your sleeves and providing detailed guidance on individual projects
Strong communication skills and the ability to collaborate with engineering, design, marketing and business teams using storytelling, data, visualizations and/or examples
Promote collaboration with partners e.g. with universities, corporate clients, and the team
Knowledge and hands-on experience of product prioritization and strategy frameworks such as RICE and/or jobs-to-be-done (JTBD)
Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling value, but also has a meaningful impact on society
High EQ, comfort with ambiguity, and a “no job too small” startup mentality
