Process Design & Improvement Professional

Title: Process Design & Improvement Professional
Location: Deerfield, IL 60015/ 100% Remote
Duration: 4 months (till the end of Dec 2024)

Opportunity:

• In support of Kidney Co IT separation from Client
• Work prioritized for processes required either created or improved by Day 1 separation
• Kidney Co IT has a list of prioritized processes and process owners
• 128 processes in scope for phase 1

 
Key Responsibilities:

• Either collect, advise, or create documentation and include in a IT Process Repository
• Engage with IT process owners to document processes, including:
  • process flows diagrams
  • RACI charts
  • any glossary definitions.
• IT process owners will have varying degrees of process development skills. Several scenarios may exist:
  • Facilitate process workflow sessions
  • Consultation on how to create process flow, Raci documents
  • Consultation on existing process (not expected to be an expert in IT only process level thinking)
  • Consultation with process owners to identify areas for improvement
  • Collection and placing of deliverables in a central process repository
  • Assist teams in process gap analysis
  • Advise in any change management recommendations / thought leadership for Day 1 readiness
  • Collaborate with management to identify areas for continuous improvement

 
Requirements:

• 2+ years of process management / design / architecture and process improvement experience
• Experience with RACI
• Excellent skills in Visio, Excel, Powerpoint, Teams and Onedrive
• Excellent communication and collaboration skills
• Strong analytical and problem-thinking skills
• Demonstrated ability as self-starter and individual contributor
• Demonstrated ability to present to various teams, Leadership and audiences
• IT EXPERIENCE IS NOT REQUIRED, but nice to have

 
Preferred Qualifications:

• Bachelor’s Degree
• Six Sigma/Lean or similar process improvement certification
• Experience managing projects and leading change management processes, experience with agile methodology
• Strong business acumen
• Previous experience with auditing, governance and knowledge support

 

Note: The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) effective January 1, 2020; and all data privacy and laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $52.00/hr.