Role: Pharmacy Technician Location: Cary, NC Duration: 3 Months (Potential to Convert to Permanent) Schedule: Monday Friday, hours may vary from 8:00 AM 8:00 PM Remote/Hybrid: Onsite
Overview: Join our team as a Pharmacy Technician, where you will play a crucial role in supporting patient care through effective communication and management of pharmacy claims. This position offers the opportunity to transition to a permanent role while working in a dynamic environment.
Key Responsibilities:
Recognize and effectively communicate about insurance types and when each type would be utilized
Enter all communication and documentation in the Biologics Management Information System (MIS)
Assist with projects, such as yearly reverification
Communicate with patients to gather appropriate insurance information
Triage prescriptions to preferred pharmacies or HUB providers when Biologics is unable to serve the patient
Appropriately process pharmacy claims in Biologics MIS
Recognize and understand pharmacy claim responses
Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided
Identify and report adverse events (AEs) and product complaints (PCs) to clinicians
Manage and reply to internal written communications and requests received via chat or email
Other related duties as assigned by Supervisor
Required Qualifications:
Experience in a clinical or pharmacy environment
Strong communication skills and ability to manage patient interactions
Ability to process pharmacy claims accurately
Preferred Qualifications:
Pharmacy technician certification is a plus
Experience with medical billing and prior authorization
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is $22.50/hr.
