Position Title: Pharmacy Technician
Work Location: Cary, NC 27513
Assignment Duration: 3 months (Potential Conversion)
Work Schedule: Monday-Friday 11am-8pm
Work Arrangement: Onsite
Position Summary: Recognize and effectively communicate about insurance types and when each type would be utilized. Enter all communication and documentation in the Biologics’ MIS.
Key Responsibilities:
• Recognize and effectively communicate about insurance types and when each type would be utilized.
• Enter all communication and documentation in the Biologics’ MIS. • Assist with projects, such as yearly reverification.
• Communicate with patients to gather appropriate insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers when Biologics is unable to serve the patient.
• Appropriately process pharmacy claims in Biologics’ MIS.
• Recognize and understand pharmacy claim responses.
• Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided.
• Identify and report adverse events (AEs) and product complaints (PCs) to clinicians.
• Manage and reply to internal written communications and requests received via chat or email.
• Other related duties as assigned by Supervisor.