Job Title: Partner Operations Lead Location: San Francisco, CA, 94103 Duration: 12 months assignment Shift/Hours: 40hours/week, PST hours
Overview:
As part of Client’s Event Partnerships investments, Client has access to many exclusive operational assets during event time that can be leveraged to drive business results (tickets, access, etc.).
This role will be the central operator developing and executing the strategy and accompanying operational plan across all programs in partnership with cross-functional teams.
This role reports to the Senior Lead of Event Partnership Activations.
Responsibilities:
Strategic development of operational plan for FIFA Women's World Cup 2027 and LA 28 Olympic & Paralympic Games, specifically.
Refresh and drive an existing operational playbook and framework that local teams can use for other event partnerships (Live Nation, Art Basel, etc.).
Responsible for overall operational planning (on the ground requirements) across all programs and activations, including working with the Executive office on any executive hospitality needs.
Manage the allocation and delivery of all operational assets (Ticketing, accreditation, transportation, parking permits, accommodation, hospitality).
Manage and execute a staff onsite operational plan, along with global safety and security, internal comms and other stakeholders.
Develop a contingency plan for Client workforce, guests, and athletes together with safety and security.
Work with our agency on ticketing and accreditation strategies (along with other operational areas of execution, including transportation), managing the internal Client elements and communication, and overseeing the agency deliverables.
Partner with Client’s activations lead and other key stakeholders to deliver operationally secured onsite activations and maximize the usage of assets for business driving programs (i.e. tickets, access, etc.).
Manage associated submissions and approvals with stakeholders.
Oversee operational staff members guiding them on execution of workstreams.
Lead internal operational communications (e.g weekly Taskforce meeting) to prioritize and cascade important information, develop the Games Time Operational Playbook and Executive Summaries and recommendations.
As needed join other functional working groups and consult with other cross-functional teams.
Skills: Qualifications / Notes:
Required experience in both Olympic Games and FIFA World Cup.
Strong experience working with executives, board members or other high-touch / VIP individuals in a major event context.
Excellent organization skills with a high level of attention to detail.
Proven ability to prioritize, multitask, adapt and pivot in a quick paced and flexible working environment.
Ability to work independently and take initiative, yet cross functionally collaborative.
Expert in sport with deep subject matter expertise and a network of existing relationships at both the IOC and FIFA.
Leadership facing role, communicating and influencing other XFN leaders and regularly presenting to internal and external leadership.
Ability to travel regularly and work onsite at events
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $92.00/hr - $93.10/hr.
