Title: Organizational Effectiveness Manager Duration: 7 Months Location: Fully remote (will communicate sometimes with Europe and India based staff as well as US)
Top 3 Must-Have Skill Sets: Ideal candidate:
Not creating a new process, a person will come in and follow an existing process around onboarding and learning that they will want them to leverage.
Someone who can address knowledge and skills caps- they will have the resources to go to once these caps are identified.
Not looking for PM to execute on a process and ensure timelines are hit, looking for someone who can have a learning professional conversation.
Person will be working with staff to understand current learning gaps and provide solutions (set in place with current process).
This person will:
Leverage the Technology/Artificial Intelligence & Data learning and onboarding process to develop Learning for Performance plans and knowledge transfer plans for onboarding DTI staff in various roles in India.
Identify potential knowledge transfer gaps, build plans to address gaps, and coordinate with key stakeholders and hiring managers to ensure gaps are addressed.
Identify post on-boarding learning needs and provide templates for hiring managers to incorporate into Staff Upskilling plans
Summary:
Seeking a Learning & Performance Manager to support our Technology Organizational Effectiveness (OE) team.
The ideal candidate will require extensive experience working with Knowledge Transfer processes and Training Needs
Analysis at the Functional, Sub-Functional, and Role level.
Additionally, the candidate for this role will be a strong thought leader ready to focus on learning, talent, and enablement.
People are at the heart of what we do and are the primary focus of the Organizational Effectiveness team’s work.
Our team of experienced talent architects, change practitioners, and learning and communications professionals accomplish this mission by maintaining a constant focus on enabling the organization to continually learn, grow, and improve by bringing the best solutions to every project.
This Learning & Performance Manager will play a vital role in executing our vision for building new capabilities in India.
Key Responsibilities:
The Manager will be responsible for executing on organizational effectiveness strategies around knowledge transfer in support of onboarding new staff at the client India Site.
The Manager will work with the Technology Organizational Effectiveness Team to define and drive a sustainable knowledge transfer process that enables a seamless time-bound staff experience for DTI Stakeholders, including the new hires at the client’s India Site.
Assist in the preparation of Learning for Performance plans.
Identify learning resources to achieve integration.
Partner with the manager in onboarding remediation.
Work with managers to enhance Knowledge Transfer plans to offboard EWs in 60 days.
Monitor and report on Knowledge Transfer Plan completion for EW offboarding
Specifically, this role will:
Manage and deliver on assigned scope with limited oversight.
Partner with key stakeholders, hiring managers, and experts to:
Leverage the Technology/Artificial Intelligence & Data learning and onboarding process to develop Learning for Performance plans and knowledge transfer plans for onboarding DTI staff in various roles in India.
Identify potential knowledge transfer gaps, build plans to address gaps, and coordinate with key stakeholders and hiring managers to ensure gaps are addressed.
Develop an approach to address the sustainment and management of knowledge transfer assets, including content repositories and ongoing activities for onboarding new staff.
Identify post-onboarding learning needs and provide templates for hiring managers to incorporate into Staff Upskilling plans
Provide consistent communications and engagements with key stakeholders around initiative needs, deliverables, and risks.
Appropriately escalate issues that may impact Technology’s strategy implementation through coordination and engagement with key stakeholders as well as internal line management.
Maintain a culture of continuous improvement
Basic Qualifications:
5+ years of learning and/or talent management experience.
Outstanding communication skills with audiences of all levels.
High level of situational awareness to assess impacts of organizational change.
Experience developing a set of actionable and targeted plans, including communications, coaching, training, resistance management and sponsor roadmaps.
Strong technical acumen.
Possess a basic understanding of SAFe and Agile ways of working.
Excellent oral and presentation skills; ability to negotiate, influence and persuade.
Demonstrated Program Management Skills.
Preferred Qualifications:
Ability to navigate a challenging and dynamic environment productively.
Willingness to handle ambiguous and rapidly changing priorities.
Professionally excel at interaction with all levels of management, staff and vendors.
Excellent interpersonal skills, enthusiastic, team player and self-starter with a serious commitment to hard work and excellence.
Ability to identify performance gaps, and work to develop and implement corrective actions.
Collaborate with product teams to integrate people-focused deliverables into highly technical project teams
Possible Extension: No
Red Flags:
Resumes that appear vague or might signal that the candidate doesn't have experience
Lack of relevant experience
Not looking for a PM
Interview Process:
Would like to interview 3 candidates.
Available to start immediately
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $58.72/hr.
