Job Title: Computer Operator II Location: Columbia, SC (Onsite at first and then has the ability to work remotely. Typically in office 3 days a week, at home 2 days a week. Flexible) Duration: 12 Months
Note: This individual will spend a large part of their day loading eligibility files into a claims system. These tasks will be repetitive from day to day and they require the ability to follow written procedures. Organization Skills and the ability to follow written procedures. This position will be part of an IS Support Team consisting of 10 team members.
Required Skills: MS Office, Windows
Nice to have Skills: MS Access, MS Excel
Soft Skills: communication, leadership, adaptable
Job Responsibilities:
Under general supervision, operates, monitors, and troubleshoots computing platforms, systems, and peripheral equipment following established computer procedures on assigned shift.
Reviews and follows all procedures and documentation in performing associated job duties.
Works with I/S groups to ensure service objectives are met.
35% Monitors/observes and troubleshoots multi-technology computing platforms including midrange, mainframe, and/or servers.
Ensures stable operating environment and attains maximum utilization of system facilities and resources.
May diagnose processing failures and seek appropriate corrective action.
20% Reviews job control language, operates/monitors console systems and interacts with appropriate peripheral equipment such as printers, disk drives, tape technologies, and image technologies, for routine, regularly processed workloads.
Resolves basic problems and escalates to Lead Operator as needed.
20% Locates/monitors/mounts physical/virtual tapes and optical platters in the tape libraries. Rotates backup tape files to the vault.
15% Schedules production and quality assurance runs. Monitors scheduling system. Resolves problems and/or notifies customer of problems.
10% Assists programmers and systems analysts in running non-routine workloads that are used for testing, quality development, and production.
Required Skills and Abilities:
Demonstrated analytical, organizational, communications (verbal and written), and customer service skills.
Knowledge of departmental operations, systems and equipment in the department.
Ability to troubleshoot and restore routine technical service and peripheral equipment.
Ability to perform system backup process and disaster recovery tests.
Ability to load tapes, optical media, and paper as needed.
Ability to interact with various technologies.
Familiarity of JCL.
Work requires ability to operate a computer.
Required Software and Tools: Thorough knowledge of console systems, peripheral equipment, computing platforms, and multiple systems platforms. Advanced knowledge of Microsoft Office.
Required Education: High School Diploma or equivalent.
Required Work Experience: 2 years experience in the operation and support of a variety of computer systems.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $20.00/hr.
