Operations Analyst


Santa Clara, California

20 days ago

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Job Description

Title- Operations Analyst
Location- Santa Clara, CA 95054 United States (Hybrid Role)
Duration- 14 Months


Hybrid role, will need to go to the office 1 to 2 times per month.
This position is within the Wire Investigations team will be responsible for handling and resolving wire transfer issues. Position is intended to provide operational support to team members serving on ISO20022 project.
Responsibilities include but are not limited to the following wire research: Wire amendments, recalls, returns and traces. Role may also include general ledger account research, updates to procedures, process maps and job aids and creation of training materials.

Skills and requirements include:
  • Strong ability to multi-task and support cross-functional teams
  • Excellent written and verbal communication skills
  • Strong problem solving and research skills and ability to identify issues requiring escalation
  • Works well independently as well as part of a cohesive team
  • Strong organizational and time management skills
  • Minimum 3-5 years operational banking experience strongly preferred.

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $32.25/hr.