Position Summary: The Coordinator of Quality Assurance will support the team with project presentation resources and ad-hoc projects. The Team Member will be responsible for the coordinating tasks associated with this department which will include, but will not be limited to, team meeting planning and logistics, documentation, key spreadsheet and system management, analytical correspondence management, report generation and data tracking, etc. The Quality Assurance Coordinator will also directly manage communication with other various areas of the department.
What will I be doing? The Coordinator of QA will have an incredibly high attention to detail and will create an impactful standard for all presentations created and presented on behalf of the department. The Coordinator will partner with other teams/individuals to gather data for reporting, collaborate on projects, and work with outside vendors on communication pieces. The Team Member will also be given miscellaneous projects and must have the ability to work with tight deadlines, highly confidential information, and be able to balance multiple projects and execute a high volume of activity.
• Responsible for creating/updating QA related sites, process documents, and training materials • Acts as liaison between various departments, suppliers and hotel team members • Inventory control/tracking-equipment, collateral, supplies, etc. • Assist with onboarding of all new/transferring QA Team Members • Monthly billing for all consecutive unacceptable audits, international and other fees • High level skill of data gathering for tracking, reporting, analysis • Assist with all aspects of QA committee/Brand compliance meetings including research, agenda creation, historical data, etc. • Create weekly and monthly QA reporting inclusive of telling the narrative via presentations • Maintain DE-Identification tracker and required follow up in all internal systems • Fleet inventory-including mileage & payment tracker, insurance cards, POAs for transfers monthly accounts payables, etc. • Tracking for Fire Life Safety, Reversals, Notice of Defaults log for legal • BOSS software maintenance for auditor regions and hotel assignments • Provide support for Global QA team • Administrative duties to include mail-outs, FedEx runs, supply ordering, meeting minutes, assistance with meeting planning, invoice processing
What are we looking for? The success in this role will demonstrate itself through the following attributes and skills: • 3 years of administrative or related coordinator experience in a fast-paced environment required • Proficient knowledge of MS Word, Excel, PowerPoint and Outlook • Excellent oral and written communication skills • Must be able to travel overnights on occasion • Proficient knowledge of PowerPoint and Desk top publishing a must
Preferred Qualifications: • 3 years of hospitality industry experience working on global projects • 1-2 years of experience within the client Family of Brands • Advanced Excel skills including; building macros, v-lookup tables and data manipulation • Intermediate to advanced Alteryx and/or Business Intelligence systems
To fulfill this role successfully, you should demonstrate the following minimum qualifications: • Minimum Education: High School/GED • Minimum Years of Experience: 3-5 • Additional Requirements (i.e., % of travel time, etc.): limited travel, upon occasion for meetings
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Education: Associate's Degree/College Diploma/Cepeg • Minimum Years of Experience: 2+ Management or Supervisory experience
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $16.17/hr.
