Microsoft Dynamics 365 Administrator


Montreal, Quebec

a month ago

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Microsoft Dynamics 365 Administrator
Montreal, Quebec

a month ago

Job Description

Role: Microsoft Dynamics 365 Administrator
Job Location: Montreal, Canada (Hybrid)
Duration: 7+ months (Potential of Extension)

We are seeking a highly skilled and experienced Microsoft Dynamics 365 Administrator / Power platform specialist with knowledge of Azure services to join our team. As a Support specialist, you will be responsible for the configuration, maintenance, and support of our Dynamics 365 environments. You will be in a user facing role and will be required to collaborate often with internal development teams & Microsoft support to ensure a smooth user experience on the Sales & Marketing D365 products.

  • Administer and maintain the Microsoft Dynamics 365 platform, including system configuration, customization, access, and security management.
  • Design, develop, implement, and maintain solutions using Microsoft Power Platform components, including Power Apps, Power Automate, and Power BI.
  • Administer & configure Sales & Marketing products of Dynamics 365
  • Proactively monitor our ServiceNow incident queue for Dynamics 365 specific tasks, take ownership and provide timely support to end users as per our defined SLAs.
  • Route enhancements & bugs to internal development team or Microsoft as per our standard processes
  • Engage Microsoft support on product specific issues, Expedite and ensure timely resolutions.
  • Collaborate with business stakeholders to understand user requests & issues in detail and work with internal development team as required.
  • Develop and maintain workflows, business rules, and customizations to enhance system functionality and automate business processes.
  • Monitor system health/performance, troubleshoot issues, and provide timely resolution to ensure system availability and reliability.
  • Conduct data audits and ensure data integrity within the Dynamics 365 environment.
  • Provide end-user training when required and create comprehensive documentation to promote effective utilization of Dynamics 365.
  • Stay up to date with the latest features and enhancements in Dynamics 365 and recommend best practices to optimize system performance and user experience.
  • Regularly monitor existing integrations between Dynamics 365 and other business systems / applications. Report on failures, troubleshoot and pinpoint the root cause.
  • Assist in the planning and execution of system upgrades, patches, and enhancements.
  • Maintain system documentation, including system configurations, customizations, and user guides.
  • Bachelor’s degree in computer science, Information technology or a related field.
  • Proven experience of at least 5 years as a Microsoft Dynamics 365 or Microsoft power platform administrator or a similar role.
  • Proven work experience on Sales & Marketing products of Dynamics 365
  • Strong knowledge of Microsoft Dynamics 365 platform, including configuration, customization, and security management.
  • Experienced on system integration and data migration within Dynamics 365.
  • Competent in troubleshooting and resolving technical issues on Dynamics 365.
  • Strong knowledge of Microsoft Power Platform components, including Power Apps, Power Automate, and Power BI.
  • Strong knowledge of Microsoft Azure services, including Azure App Service, Azure Functions, Azure Logic Apps, Azure Data Factory, and Azure SQL Database.
  • Familiarity with Azure Data Lake Storage, Azure Databricks, and Azure Synapse Analytics for big data and analytics solutions.
  • Familiarity with Azure DevOps for CI/CD pipelines and version control.
  • Proficiency in scripting languages such as PowerShell or Azure CLI for automation and deployment.
  • Understanding of Azure security and compliance best practices.
  • Knowledge of Azure Active Directory and Azure AD B2C for identity and access management.
  • Experience with Azure monitoring and diagnostics tools, such as Azure Monitor and Azure Application Insights.
  • Excellent written and verbal communication skills, with the ability to collaborate effectively with internal cross-functional teams.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Microsoft Dynamics 365 certifications are highly desirable. Especially Sales, Marketing & Power platform related certifications or Microsoft Azure certifications, such as Azure Administrator Associate.

Additional Details:
  • 5 years' experience with Microsoft products
  • Production Support background
  • Monitor incoming ticket volume
  • Knowledge with ServiceNow is a plus
  • Microsoft power apps
  • Administrator of Microsoft Dynamics
  • Sales and marketing skills
  • Certifications are also good to have
  • Systems Adminstrators
  • SME for Microsoft Dynamics

Soft Skill requirements (team fit/personality requirements)
  • Team Player
  • Able to assist where needed

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:

Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. Additionally, our employee discount program provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.