Position Title: Medical Billing Specialist
Work Location: Lake Mary, FL 32746
Assignment Duration: 6 Months
Work Schedule: Daytime hours: Monday-Friday
Work Arrangement: 100% Onsite
This role is part of our Revenue Cycle Management team.
Associate will mainly be reviewing patient accounts, verifying balances, reviewing patient statements & EOB’s and dealing with patient collections.
VAD Patient Collections
• Patient statement review; Reviewing the statement of account, including EOB, checking for accuracy, entering information.
• Patient Collections to CCS review
• Patient credit balance review
• Phone queue assistance, including outbound and inbound calls. Within the Patient Collections, most calls will be outbound.
• Handling inbound calls related to billing statement inquiries
• Following up on outstanding patient balances
• Interpreting EOBs (Explanation of Benefits)
• Resolving unpaid accounts efficiently while meeting quality and productivity standards
• Strong medical billing and insurance knowledge
• Experience with customer service/collections in a healthcare setting
• Ability to interpret EOBs
• Must have previous experience working in a billing/customer service call que.
• Excellent communication and problem-solving skills
Position is offered by a no fee agency.