Manager, Product Integrity & Social Compliance Analyst

Job Title: Manager, Product Integrity & Social Compliance Analyst
Duration: 6 Months
Location: New York, NY 10019
Schedule: 2 days in-office-- Wednesdays are MANDATORY, candidate has choice of other day (Mon/Tues/Thurs); Fridays are work from home.
Reason for hire: This role is a backfill; The most recent individual hired ended up not working out due to failed compliance (Education/Employment)

HM Notes:
Team Details:

• This team supports a new initiative to the company with product testing - They didn’t used to have to do large scale unit testing previously.
• Need someone to come in that understands all aspects of product testing. The team is small, only a few people.

 
Role Function:

• Looking for someone with a background in Fashion industry/Jewelry or consumer products; quality assurance is also helpful
• Day-to-day responsibilities can be found in the job description.

 
Skills:

• Hard Skills: Microsoft office; If they’ve worked with EU clients that’s great, but not a disqualifier; any international experience; Reading test reports is a nice to have, can be taught
• Soft skills: Self-starter, Must have an approachable communication style

Keywords: Product testing, Product QA, Product safety and compliance, product integrity, regulatory compliance

Other Notes:

• First interview is with HM, second with leadership;
• They are looking to fill this role ASAP; Please prep candidates to be available for interviews within 24hrs of shortlist submission

Job Description:
General Summary: The individual will ensure that Vendor partners meet internal performance protocols and regulatory compliance requirements, as determined by law. Individuals will be responsible for the general day-to-day activities related to product inspections, vendor onboarding, education, and effective communication with cross-functional partners, 3rd-party partners, and Vendor partners of client’s brands.
 
Position Responsibilities:
Internal – Cross Functional Partners

• Partners cross-functionally with Sourcing, Production, Design, Legal, Merchandising, Retail Wholesale, and Vendors to address regulatory and compliance issues across all product categories.
• Monitors repetitive testing, inspection failures, and problematic Vendor performance and extracts data insights for review.
• Keeps up to date on wholesale account requirements.
• Act as a consultant for cross-functional employees.
• Creates quarterly reports for internal Sourcing teams, Vendors, and Agents to be used as a tool and input for Sourcing’s Vendor assessment process.

 
Internal – Program Management

• Organizes and maintains Product Integrity/Quality Assurance department records and information assigned.
• Performs additional tasks as assigned by the manager.

 
External – Vendors

• Oversee a product testing program related to physical properties, product safety, and government regulations to assume a production environment.
• Ensures all appropriate quality levels are maintained for all categories.
• Onboards and educates new Vendors on the Quality, Product Integrity, and Regulatory Compliance programs and implements any new or updated policies.
• Helps resolve Vendors’ questions related to inspections, testing, and product compliance.
• Ensures that product tests are performed according to assigned care codes, RSL, and quality and performance expectations.
• Identifies quality problems, proactively suggests and provides solutions for failed test results, and recommends solutions.

 
External – Labs

• Holds laboratories accountable for performing testing in accordance with specified test methods, RSL, and test protocols, including turn time requirements and reporting procedures.

 
External – Regulatory

• Stays abreast of the ever-changing State, Federal, and Global requirements.
• Provide regulatory support to cross-functional partners, fostering collaboration, guidance, and alignment.
• Gain a foundational understanding of technical issues related to products, components, materials, and trims to validate fiber content, care, testing, and other regulatory requirements.

 
Position Requirements:

• 3-5 years of previous Product Integrity experience required.
• Experience working with product testing laboratories is a plus.
• Knowledge of basic apparel manufacturing processes and procedures is required.
• Familiar with industry standards, rules, and regulations (CPSC, CPSIA, FTC, CPSA, Cal Prop 65, REACH) and consumer product testing.
• Superior skills in Excel, MS Word, and PowerPoint.
• Highly organized, ability to prioritize (sense of urgency) with attention to detail.
• Strong interpersonal and communication skills, and communicates effectively in writing as appropriate for the needs of the business.
• Possesses strong analytical, problem-solving, and project management skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• A positive team player who can work independently and act as a brand ambassador with external business partners.
• Interest in product testing, fabric trends, sustainability, and social compliance is a must.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 25.00/hr.