Title: Mail Services Specialist Hours: M-F 7-4pm Location: Carlsbad CA 92008 Assignment Duration: 6 months, beginning 12/1/2024, (could be moved up)
Pre-Screening Questions:
What software related to packages have you used in the past?
Resource's typical working day:
Receiving packages
Placing packages in shelves/refrigerators/freezers
Receiving from Fedex/UPS/small freight companies
Less than 50 packages a day typically
Keep receiving area organized.
Ability to use computer system to record materials received and shipped.
Physical ability to assist with warehouse operations. Able to lift 50 lbs.
Years of Experience needed:
1+ years preferred
Level of Education:
HS Diploma
Systems/Software proficiencies:
None, basic computer skills
Certifications/Licenses:
License for shipping and receiving would be nice, not required.
Top Must have Skills:
Organized
Top Nice to have Skills:
License for shipping and receiving would be nice, not required. Previous experience.
Job Summary:
The Mail Services Specialist is crucial to the processing, preparation, and delivery of mail throughout Host-supported locations.
The individual in this role maintains a precise daily schedule for the delivery of mail, packages, copy products and stationery, and ensures that items are mailed and delivered quickly and efficiently.
The Mail Services Specialist is also responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests with Host vendors.
This individual safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.
Duties & Responsibilities:
Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule.
Ensure that all packages received/delivered are shipped and/or delivered same day, or alternatively consignee with be advised of next day delivery.
Check daily and replenish, if necessary, all mail and postage supplies.
Audit delivered items with delivery invoices. Approve or reject deliveries based on inspections.
Check for contraband.
Ensure all shipped packages are adequately protected against damage.
Process shipment request with vendor, advising package owner of arrangements.
Apply appropriate postage amounts and required identification to outgoing mail and packages.
Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and determining if a technician is needed.
May perform other duties to include but not limited to monitoring on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages.
Performs other duties as assigned.
Qualifications:
High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of employees.
Comfortable meeting and engaging with new people.
Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
Requires basic knowledge of financial terms and principles.
Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
Ability to use computer system to record materials received and shipped.
Physical ability to assist with warehouse operations. Able to lift 50 lbs.
Driver/Motor Vehicle Operation - Position will require the ability to operate a motor vehicle and have a valid California Driver's License.?
Scope Of Responsibility:
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Safety:
Complete at a satisfactory level all required and assigned HSE training
Follow all activity policies and procedures, including all HSE related requirements at all times
Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
Report any condition which you feel could result in an accident or injury and / or stop work if required
In addition:
Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
Maintain and wear at all times required appropriate personal protective equipment (PPE)
Apply appropriate material handling techniques at all times,
Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified, and authorized to do so
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $21.47/hr.
