LTSS Service Care Manager

Position Title: LTSS Service Care Manager
Work Location: must reside in Polk County/Lakeland, FL (Will be in the field 80-90% of the time)
Assignment Duration: 03 Months, Possibility to convert
Work Schedule: 8:00 a.m. – 5:00 p.m.

Job Description:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Must haves:

• 2+ years of Care Management experience (field experience is a must)
• Caseloads of 50,60,70 members – bonus if it is geriatric
• Long Term Care Medicaid experience
• Medicaid / Medicare experience
• Need to see experience being able to manage high case load
• Fast paced environment regarding new processes and programs
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
• All documentation must be within system within 24 hours of completion
• Experience with electronic medical health records
• Home Health Experience

Education:
Required: Requires a Bachelor's degree and 2 – 4 years of related experience.  (Bachelors Degree should be within the realm of Healthcare) – Psychology, Sociology, etc.
 
Field experience would need to be long-term to have the team consider someone who does not have a degree within the space they are looking for.

Nice to haves:

1. Discharge Planning
2. Working with TruCare which is the software the team uses

Disqualifiers:

• Not having field experience
• Not having previous experience with high caseload

Top 3 must-have hard skills:
2 years of field case management
Technology Savy
Must be able to look at calendar and manage time - ensuring enough time for documentation
 Position is offered by a no fee agency. 
Location : Polk County/Lakeland County, FL  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $25.00/hr.