Summary: Legislation Implementation Associate client is one of the world’s largest marketplaces for unique, authentic places to stay and things to do, offering over seven million accommodations and 50,000 handcrafted activities, all powered by local hosts. An economic empowerment engine, Client has helped millions of hospitality entrepreneurs monetize their spaces and their passions while keeping the financial benefits of tourism in their own communities. With more than three quarters of a billion guest arrivals to date, and accessible in 62 languages across 220+ countries and regions, client promotes people-to-people connection, community and trust around the world.
The Team:
Client’s Public Policy and Regulatory team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform.
We engage governments at local, and state levels directly to advocate for fair, progressive home sharing rules. Specifically, Client’s Policy Products team engages with both governments and internal product teams to manage effective regulatory implementation.
We develop future-proof solutions that can be scaled to governments and partners globally, regardless of the size of geography or the issue they are facing.
Our product solutions range from registration systems, to tax collection, to Trust & Safety tools, and beyond.
The Policy Products team sits within a wider policy development function, drawing on a wide range of tools and expertise to progress Client’s overall public policy agenda.
The Role:
The Legislation Implementation Associate Role will sit within Client’s Policy Products team.
The role is responsible for the implementation of regulatory compliance products related to Short Term Rental regulations, and to provide ongoing support to governments using those products.
Responsibilities:
Be an expert on Client regulatory products and be able to explain those products to cross-functional teams as well as external stakeholders.
Manage internal intake process when a new regulatory product is required; including gathering and inputting necessary information from a government to build the product and working with the engineering & operations teams to project manage the implementation on behalf of the Policy team.
Deploy a suite of non-technical solutions including responsible hosting pages and customer service talking points after laws are passed.
Onboarding government staffers into the suite of products built for their jurisdictions. This could include developing a webinar or conducting live trainings.
Being the point of contact to government users after they are onboarded to help with any questions they might have.
Some of these questions might be able to be answered with quick off the shelf responses, others will require custom replies based on internal cross-functional collaboration.
Qualifications:
3+ years of relevant experience (Code enforcement, regulatory compliance, account management, software sales and implementation, customer success, or similar fields)
Ability to work independently as well as a team player in a cross-functional work environment while producing the highest caliber work product in a timely manner.
Experience thriving in a fast paced environment.
Ability to manage multiple projects simultaneously and to prioritize work dealing with multiple stakeholders with competing interests.
Passion for working with clients and providing a high level of customer service.
Commitment to modelling inclusive behavior
Familiarity with digital marketing and comms tools and metrics of importance.
Experience with Salesforce, Asana and Jira is a plus.
Minimum Degree Required Completed High School (Diploma or GED)
Note: The Company is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $44.82/hr.
