IT Technical Writer

Spectraforce

Oakland, California


8 days ago

Similar Jobs
IT Technical Writer
Spectraforce
Oakland, California

8 days ago

Job Description

Job Title: IT Technical Writer
Duration: 6 Months
Location: Oakland, CA
Pay Range: $40 - $42/hr on W2

 
Note: Local Candidate only. Potential onsite meeting, once a month at the OGO. hybrid preferred and 100% remote considered. Client laptop will be provided and if needed, the client will provide any other requested equipment such as an external monitor, mouse, keyboard, docking station, HDMI connectors, wires etc
 
Top Things:
  • Experience with a similar project, ability to be self-directed, track record of success.
  • High expertise with excel, and demonstrated analytics skills (taking in raw data and importing and processing - connecting the dots on data flowing from one process to another)
 
Description:
Technical Writer develops and maintains manuals, standards, procedures, and bulletins that enable client to maintain compliance with all external and internal requirements, and ensure public and employee safety. Collaborates with, and gathers information from, internal and external clients to develop guidance documents, in an orderly, concise manner, which are typographically, grammatically, and technically correct. This project involves creating documentation and job aids for client's income-qualified programs (ESA, CARE, and FERA). Specifically, the majority of the project entails creating documentation for data tables and reporting functions, including financial and project information.
  • Take complex technical information and make it clear and easy-to-understand for a non-technical audience. Produces Manuals and Guides, including Standards, Guidelines, Procedure, Process Maps
  • High Excel Expertise (Formulas, V-lookups) and spreadsheet management skills
  • Accounting Skills, Utility Billing Experience
 
Knowledge, Skills, and Abilities Desired:
  • High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content
  • User-focused approach to documentation planning, design, and content strategy
 
Qualifications:
  • Education Minimum: BA/BS in English, Technical Writing, or related field; or equivalent work experience
  • Minimum 3 to 5 years of Technical Writing, content management, process improvement, in the development of a wide range of IT documentation deliverables
  • Excellent written and oral communication skills
  • Ability to work independently and as part of a team
  • Familiar with client policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards
  • Fully competent in Microsoft Office applications and SharePoint
  • Proficient in documentation technologies and processes
  • Good verbal communication skills to collaborate with peers, content owners and collect necessary information for documents
  • Ability to work independently and as part of a team
  • Good multi-tasking, adaptability and organizational skills
CPRA: Notice to California Applicants: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $40.00/hr.