Job Title: IT Support Specialist Location: San Diego, CA Duration: 11+ Months Shift: 8 to 5 PM / Mon-Fri
Job Description:
Provides technical assistance to computer users.
Answers questions or resolves computer problems for clients in person, or via telephone or electronically.
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Technologies:
The capability to efficiently assist users with a wide range of technical issues, such as troubleshooting computing devices, (Windows) operating systems, network technologies, printers, and Microsoft software applications across different platforms (desktop, client-server, browser-based, etc.).
Top 5 Required Skills:
Communication - The ability to listen actively, ask questions, and explain technical concepts to non-technical people.
Problem Solving - The ability to identify, diagnose, troubleshoot, and resolve issues using logical steps.
Customer Service - The ability to detect and fix issues quickly to reduce response times for users.
Collaboration - The ability to work well with others and communicate effectively with your team.
Adaptability - Being able to think quickly and adapt to unexpected changes or challenges.
Required Education:
Bachelor's degree in an IT-related field.
Required Years of Experience:
6+ months of experience in IT or related area.
6+ months of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging).
Driving Requirements:
Are their driving responsibilities no matter how minimal with this role? Yes
If yes, how many hours of driving per week? 1 to 3 Hours Per Week
Select Type of Vehicle Use Below: Company’s Vehicle
Notice to California Applicants: SPECTRAFORCE® is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $23.10/daily.
