Job Title: IT Program Manager Location: Columbia, SC (Partial Onsite - once a month at a minimum) Duration: 12 Months
Required Technologies:
Advanced knowledge of Microsoft Office and project management tools.
Nice to Have:
Azure Dev Ops/Boards
Daily Activities:
Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for multiple work efforts of any size, from minimum complexity system/customer impacts to greater complexity system/customer impacts.
Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets client expectations.
Monitors project plans, assignments and work efforts on a daily basis.
Ensures resource needs are assigned appropriately and escalates functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort.
Responsible for leading the project Soft Skills:
Exceptional communications (verbal and written) skills with all levels of management and team members.
Superior leadership skills in a team or project environment.
Exceptional problem solving and conflict management/resolution skills.
Highly effective analytical and organizational skills with attention to detail.
Excellent understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
Superior competency in management of resources to meet goals and multiple projects.
Highly effective ability to lead multiple multidiscipline, high-performance work teams throughout project life cycle.
Advanced ability to negotiate terms and scope of work documents.
Advanced ability to prepare and present formal presentations to senior management.
Proven ability to manage all phases of work effort from inception to completion.
Highly effective strategic thinking skills. Proven effectiveness in conducting analysis of project triple constraints.
About the Team:
Client's Security & Compliance portfolio consists of a Data Analyst and three Program Managers who further the security interests of the organization, from anti phishing work to cyber security efforts. We are a fast-paced, dynamic environment which may require action and response 24X7 to support the technical business needs of the customer and where one must be flexible to changing priorities.
Duties:
Responsible for overall coordination, status reporting, and stability of project-oriented work efforts.
Responsible for multiple work efforts of any size, from minimum complexity system/customer impacts to greater complexity system/customer impacts.
Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations.
Monitors project plans, assignments and work efforts on a daily basis.
Ensures resource needs are assigned appropriately and escalates functional, quality, timeline issues.
Tracks key project milestones and adjusts project plans to meet the needs of work effort.
Responsible for leading the project from inception to final business acceptance and implementation.
Mentors other project leads and participates in the training and development of staff.
20% Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.
20% Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted.
20% Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation.
20% Identifies the impact of issues arising from the work efforts and/or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with senior management and other appropriate parties.
10% Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.
10% Coaches, develops, mentors other team members. May provide guidance and leadership to staff pertaining to training and department initiatives. May provide oversight for a group of work efforts as requested. May perform peer reviews of project artifacts.
Required Skills and Abilities:
Exceptional communications (verbal and written) skills with all levels of management and team members. Superior leadership skills in a team or project environment.
Exceptional problem solving and conflict management/resolution skills.
Highly effective analytical and organizational skills with attention to detail.
Excellent understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
Superior competency in management of resources to meet goals and multiple projects.
Highly effective ability to lead multiple multidiscipline, high-performance work teams throughout project life cycle.
Advanced ability to negotiate terms and scope of work documents.
Advanced ability to prepare and present formal presentations to senior management. Proven ability to manage all phases of work effort from inception to completion.
Highly effective strategic thinking skills.
Proven effectiveness in conducting analysis of project triple constraints.
Required Software and Tools: Advanced knowledge of Microsoft Office and project management tools. Work Environment: Fast paced, dynamic environment which may require action and response 24X7 to support the technical business needs of the customer and where one must be flexible to changing priorities.
Required Education: Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in any major.
Required Work Experience: 7 years IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams. Completion of the client's Training Program for Project Management may substitute for one year of experience.
Preferred Licenses and Certificates: PMP Certification
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $55.00/hr.
