Job Title – Invoicing Triage Specialist Duration – 6+ Months (could extend depending on speed of technology improvements.) Location – Austin, TX 78717 -Hybrid Note: Tues-Thursday (Work from Office) | Mon & Fri- (Work from Home)
Overview:
We are seeking candidates to join our expanding Invoicing Request department based in our Austin office.
This position offers an exciting opportunity to build a career with one of the leading global insurance brokerage and risk management firms during a period of significant growth and transformation.
What to Expect:
As a vital member of a skilled team, you will collaborate with client-facing colleagues to create and generate invoice requests on an ad-hoc basis.
You will participate in a comprehensive training program that includes classroom instruction, side-by-side training, and on-the-job learning. This program will equip you with the knowledge needed for success in our systems. Please note, this is not a sales position, and an insurance license is not required, though you are welcome to pursue licensing for career development.
Enjoy a flexible hybrid work environment, with three days in the office and two days working from home.
What’s in It for You:
Gain a foothold in a Fortune 500 company. This role will expose you to various departments, senior leaders, and aspects of Commercial Insurance, helping you expand your network and enhance your skills.
Benefit from a comprehensive benefits package, including Medical, Dental, Vision, STD/LTD and Life Insurance, a generous 401(k) match, PTO allowance, Employee Stock Purchase program, and Tuition Reimbursement, with benefits starting on Day 1.
Experience a culture of internal mobility, diversity, inclusion, and collaboration in a relaxed, business casual environment.
Participate in our commitment to Corporate Social Responsibility, receiving 8 hours of paid volunteer time and opportunities to join organized group activities.
Engage in resource groups, guest speaker lectures, career development events, volunteering, and social activities.
Enjoy flexible work arrangements to support a healthy work/life balance.
Work in a convenient North Austin location near the Lakeline MetroRail station, with amenities like a free fitness room, showers, indoor bicycle storage, jogging trails, and onsite food services.
Key Responsibilities:
Analyze carrier and internal insurance documentation to extract specific data points, ensuring proper request routing and accuracy in our workflow platform.
Collaborate directly with our client support team to utilize proprietary billing systems for timely and accurate invoice requests.
Meet individual productivity, accuracy, and timeliness metrics.
Contribute to process improvement strategies and engage in meetings and team activities.
Stay current by adhering to all compliance, professional, and transparency standards.
Qualifications:
Attention to detail is essential for providing accurate information for client invoicing.
Intermediate proficiency in Microsoft Office, particularly Excel, PowerPoint, and Outlook. Familiarity with basic Excel formulas and pivot tables is advantageous.
Strong communication skills are crucial for effective collaboration with remote client teams.
Ability to multitask and meet deadlines, ensuring excellent service during policy renewals.
Research aptitude and willingness to seek additional information as needed.
Preferred Qualifications:
1 to 3 years of experience in a professional services environment.
Bachelor's Degree.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $22.00/hr.
