Infrastructure Manager - SCCM/MECM 6 Months Montreal, Quebec (Hybrid – 50% Onsite) Notes: The main objective of this position is to provide level 3 management for Arval project related to workstations executing required tasks to implement the new technology to Arval offices. Additionally assisting other IT teams to successfully implement project. And finally manage installation of software on workstations deploying standard packages, perform remediation actions of vulnerabilities and handle tickets that are escalated to the team. Position Objectives:
The main objective of this position is to provide level 3 management for end users and workstations specifically, but not limited, to a project or initiative in progress, assisting other IT teams including Service Desk when they cannot resolve the issues happening on workstations.
Additionally manage installation of software on workstations deploying standard packages, perform remediations of vulnerabilities and handle tickets that are escalated to the team.
This position requires upholding Bank standards and maintaining the progress on delivery of assigned projects.
This position requires day-to-day support activities, administration and projects associated the entire end user workstation platform based on Microsoft Windows 10.
Position Requirements:
5 to 7 years as Technical Expert support and managing Microsoft Windows clients (focus on Windows 10)
Expert knowledge of Microsoft Configuration Management (SCCM) for packaging distribution and removals
Expert knowledge of PowerShell and shell scripting
Expert knowledge of ITIL methodology
Expert knowledge of Active Directory related to user, group and computer management
Good knowledge of Project Management concepts
Good knowledge of working based on chronograms and milestones deliveries
Excellent written and verbal communication skills. Fluent English is mandatory since the role supports multiple countries in the Americas region.
Service oriented, positive, committed and enthusiastic team player.
Availability to work and perform tasks out of business hours (8am to 6pm)
Bachelor degree or equivalent
Position Responsibilities:
Take part of the Release Control Management team for Americas helping, testing and release in production approximately 150 apps per month
Manage the deployment of software via Microsoft Configuration Management (SCCM) with expertise to split the installation into multiple waves, execute step-and-action procedures and use features to cleanup the previous version of software
Be part of the support team inside of End User Computing for Americas to handle all the tickets assigned to us
Create and execute scripts based on Shell and Powershell
Strictly abide and follow the company policy and procedures pertaining to change and incident management
Contribute to ensuring that all systems are deployed consistent with group standards and best practices
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. Additionally, our employee discount program provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $750.00/daily.
