Title: HR Service Desk Analyst Location: AZ (100% Remote) Duration: 6 Months
Summary:
The HR Service Desk Analyst is primarily responsible for the delivery of day to day HR activities to employees, Supervisors, and Managers, ensuring that the company upholds best practices and remains legally compliant. The HR Service Desk Analyst will report to the People Operations Manager. You’re excited about this opportunity because you will…
Get your foot in the door at our amazing company!
Build your HR resume and have an opportunity for an upward career trajectory.
Enhance the employee experience for our employees (exempt & non-exempt).
Develop and enhance our HR policies and procedures.
Work closely with seasoned HR professionals and incredible business leaders.
What You’ll Do
Manage HR service desk tickets submitted by employees and internal stakeholders for things like manager changes, job detail changes, etc.
Provide high-level support for general HR inquiries in relation to Compensation, HR Policy, and Benefit programs
Ensure data integrity in Workday by providing guidance and troubleshooting steps to make sure employees have the right manager, job profile, business title, etc. and validate any corrections with cross functional partners and managers
Adhere to department level policies and processes and answer questions for employees on these department specific approaches when they arise
Support the HR Manager and HR Business Partners with ad-hoc requests during critical annual cycles like performance review and compensation planning
Provide support on HR process improvements and initiatives
You will have a high level of access to confidential and business information and will be expected to maintain a high degree of confidentiality and discretion with regard to all matters, data, and documents
We’re excited about you because…
You have at least 2 years working in a professional environment.
You have strong computer skills, including Google suite.
You have experience working in/with Workday.
You have a strong interest in a career in Human Resources and tech.
You are a problem solver with a high bias for action.
You are all about providing an amazing experience for your “customers.”
You’re a strong multi-tasker with an exceptional ability to prioritize and manage time effectively – you are a natural problem solver who can easily navigate competing priorities without losing sight of critical tasks
You’re naturally curious and have a self-starter personality – you always look for ways to innovate and improve, and don't need to wait for people to tell you what to work on. You can't help but ask what, why, and how.
You’re an outstanding communicator who builds strong working relationships
You’re gritty and able to hustle.
You have excellent judgment and the ability to make sound decisions independently
Note: The Company is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $21.02/hr.
