Hospital Lab Manager, Blood Bank Salem, NJ 08079 8+ MONTHS (Possibility to extend or convert depending on the business or performance) Monday through Friday 40hrs/week *Proof of COVID-19 vaccination will be required – exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended
Overview The Hospital Laboratory Supervisor is responsible for all Hospital Laboratory Supervision and delivering on contract obligations. Ensures quality control and follow-up procedures are developed and implemented. Collects and analyzes data and prepares a variety of analyses and reports. Act as leader of the hospital laboratory activities and as part of the overall strategy of the Professional Lab Services (PLS) team to service and grow our business through hospital partnerships. Ensures Laboratory Supervisor(s) are effectively performing duties. The Hospital Laboratory Supervisor is accountable for the accuracy and reliability of all services provided by the departments under his/her supervision. Ensures policies and practices meet all regulatory standards and requirements.
Responsibilities • Work as the supervisor for the Regional Laboratory hospital services and with the national PLS team to develop integration plans based on the structure of the lab management arrangement. • Participate in the identification, design, development and implementation of hospital laboratory management services. Participate in implementation plans, start up and ongoing management for both internal (regional business needs) and external customer (hospital client) contracting requirements. • Interfaces with internal and external resources to ensure successful and timely completion of the lab management arrangement and the ongoing contract success of operations in accordance with client and company needs. • Participates in training hospital management and/or staff and is responsible for evaluating the project effectiveness and outcome. Manager is a key player in performance of the project team and evaluates overall team performance. • Works with national PLS manager and leadership as well as the regional SLT to manage and execute implementation plan including directing staff resources (both internal and external), evaluating results, creating documentation of newly created processes and managing overall engagement. • Hospital Service Supervisor has direct line of responsibility for supervisors and staff at the client locations, to maintain relationships and communications with hospital client, sales, Professional Lab Services Team, • Regional operations and functional partners (procurement, logistics, etc.), throughout the duration of the contract. • Regional accountability for a successful and timely client contract launch and ongoing operations. • Provide regular and detailed project status to internal team members and client. Highlight issues, scope of services, with ongoing monthly and quarterly hospital reporting on productivity, quality, equipment and process flows. • Ensure that any contracted service where contracts a hospital (under lab management or a free-standing contract) to provide testing services for stat or off hours RRL coverage is delivered in a high quality and with all contract terms delivered as agreed on. • Ensure that any contracted service where hospital contracts for reference testing, that samples are prepared for pick up on time; that any issues with testing performance identified by hospital providers is immediately shared with the laboratory to where the test was referred and collaborates to improve and resolution of those issues. • Manager is a key operations contact for Hospital clients that contract with for testing services to coordinate service level expectations. Coordinate and act as an operations liaison for regional management and scientific directors’ responses of leadership to ensure hospital client satisfaction as well as to foster and identify regional opportunities for deeper Hospital Lab Management services. • Lead or participate in internal meetings, client meetings or cross-functional meetings. Responsible for participating in development of project plans, meeting documentation, regional action item management, and any other regional deliverables. • Collaborates with supply chain/procurement to maintain adequate and efficient levels of inventory. Ability to utilize effective management, influencing skills both internally and externally to ensure a successful implementation of all services within scope. • Knowledge of department metrics goals and actual performance, coordinates department activity to achieve metric goals • Collaborates with Laboratory Director to establish and maintain laboratory budget • Invoicing, completing request for capital equipment, and other financial activities as required Manages labor productivity and cost per test
QUALIFICATIONS Required Work Experience: 5 or more years of managerial experience in the laboratory industry.
Preferred Work Experience: Prior managerial hospital experience. Must demonstrate ability to lead or manage through supervisory or area lead responsibilities.
Physical and Mental Requirements: N/A
Knowledge/Skills: • Lab consolidation experience. • Completed courses or experienced in Project Management • Candidate must be results oriented and capable of working independently in the field. • Strong project management, organizational, and analytical skills. • Ability to manage multiple engagements concurrently. • Strong interpersonal and presentation skills. • Ability to work in a very dynamic team environment. • Considerable knowledge of the general laboratory services and testing requirements. • Demonstrated management and leadership skills. • Strong client interaction skills. • Excellent verbal and written communication skills. • Lean Six Sigma Principles/continuous improvement methodologies • Change Management • Proficiency with key PC software (Word, Excel, PowerPoint) • Advanced understanding of data analytics
EDUCATION Bachelor’s DegreeMaster’s Degree
LICENSE CERTIFICATIONS Current State Clinical Laboratory Scientist license if necessary
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $40.00/hr.
