As a High-Risk Incident Coordinator, you will be responsible for conducting retrospective analyses of the most severe online and offline incidents in relation to the operability of current state Trust defenses.
Your main objective will be to identify and inform potential remediation opportunities and provide insights for future Trust defense expansion capabilities.
Responsibilities:
Perform retrospective investigative reviews of severe incidents to analyze the effectiveness of current Trust defenses
Identify potential remediation opportunities and recommend appropriate actions to improve Trust defenses
Provide insights and feedback to Trust experts for future expansion capabilities
Collaborate with individuals and teams across the Trust organization to ensure comprehensive analysis and remediation
Assist in the management and coordination of remediation efforts for identified issues
Monitor and evaluate the impact of Trust Rapid Response (TRR) reviews on the prioritized Trust planned work
Maintain accurate documentation of TRR processes, findings, and recommendations
Skills:
5-7+ years of proven experience in Planning, Operations, or Consulting roles preferred.
Strong proficiency with project management tools, specifically Airtable (and others, including Asana, Confluence, Jira).
Strong proficiency with Google Suite (Docs, Sheets, Slides, etc.), including formulas for automation.
Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative.
Familiarity with communication tools including Slack, Gmail, Zoom.
Strong analytical skills and the ability to work with complex data sets.
Excellent attention to detail and the ability to identify patterns and trends in incident data.
Education:
5-7+ years of proven experience in Planning, Operations, or Consulting roles preferred.
Strong proficiency with project management tools, specifically Airtable (and others, including Asana, Confluence, Jira).
Strong proficiency with Google Suite (Docs, Sheets, Slides, etc.), including formulas for automation.
Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative.
Familiarity with communication tools including Slack, Gmail, Zoom.
Strong analytical skills and the ability to work with complex data sets.
Excellent attention to detail and the ability to identify patterns and trends in incident data.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $42.00/hr.
