Global Banking & Markets - Operations - Client Implementation - Analyst

Spectraforce

Salt Lake City, Utah


a month ago

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Global Banking & Markets - Operations - Client Implementation - Analyst
Spectraforce
Salt Lake City, Utah

a month ago

Job Description

Job Title: Global Banking & Markets - Operations - Client Implementation - Analyst
Duration: 6 Months
Location: Salt Lake City, Utah
               
Duties:             
In this role, you will be expected to engage with clients and interact with the Business, Compliance, Credit, Legal and Operations stakeholders to ensure effective onboarding of clients. You will need to be a quick learner and understand the regulatory environment, including multiple new regulations, to identify risk and escalate concerns while ensuring to protect the firm and our clients. They will be required to have the ability to prioritize, meet deadlines and communicate to all levels of the organization.
 
Key responsibilities :
  • Ensure due diligence is performed to comply with “Know Your Customer” regulations
  • Develop expertise in the Firm’s Anti Money Laundering/Customer Identification due diligence policies
  • Approve the opening of new accounts
  • Design procedures to reflect changing regulatory requirements
  • Devise and implement process improvement efficiencies
  • Coordinate with internal and external clients to obtain relevant onboarding requirements
  • Reaching out to obtain AML information and documentation from the client/business
  • Answering queries about client accounts/relationships
  • Project management ranging from small enhancements to large-scale, global initiatives
  • Ensure all communication is of the highest professional standard to maintain client service excellence
  • Timely and effective escalation of potential relationship issues and devising possible resolutions
  • Taking responsibility for delivering against commitments
  • Participate in regular meetings to maintain clarity and consistency surrounding workflow
  • Develop required reporting and identify and implement efficiencies
Skills: 
  • Client Service: Proven ability to build global relationships and communicate complex issues to a wide array of clients with differing levels of product experience.
  • Communication: Strong communication, organizational, and interpersonal skills with the confidence to engage professionally and persuasively with clients and senior figures within the firm.
  • Leadership Capabilities: Ability to think critically and apply thought leadership
  • Accountability: Self-motivated and proactive team player who takes ownership of projects with the aptitude to manage clients’ expectations and follow-through with professionalism
  • Team Player: Thrives in a teamwork oriented environment and works well under pressure
  • Operational Experience: Onboarding, operational and/or reconciliation experience is a plus
  • Analytical Skills: Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
  • Business Intelligence: Ability to analyze data and configure operational metrics through self-service tooling. Experience with Alteryx, Tableau, SQL, Data Warehousing, Defensive Design Methods and RPA robotics is also a plus.
  • Technical Skills: Expertise in Microsoft Office (Outlook, Word, Excel, and PowerPoint) required and the ability to work with web-based applications
  • Process Improvements: Driving Regulatory Implementation, Orchestration and Workflow Uplifts
  • Results-Oriented: Ability to handle time-sensitive projects while focusing on the quality of work delivered, and helping lead projects to a successful conclusion
  • Professional Maturity: Ability to manage confidential information with excellent judgment
  • Prioritization: Deadline driven with the ability to multi-task and work in a fast-paced environment
  • Languages: Spanish/Portuguese preferred
Education:      
  • Bachelor's degree
 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $23.00/hr.

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